A laptop has just been passed on to me from my older sister.  It is a Gateway.  Though I'm not sure what model, it's fairly new, and I'm running XP Pro.  It has a Linksys wireless G card, and it has been PROPERLY installed and everything, cause she used it at college.  We have a Linksys wireless G router (model WRT54G) currrently set up at my house.  The family PC is connected to the router with an ethernet cable, and my dads laptop is connected to it using a wireless G card.  The problem is that the new laptop won't make the connection with the router.  It says in the linksys wireless G adapter utility that there is "no association with access point".  At first i thought it was probably a problem with the program or something, but i tried to hook the laptop up to the router using an ethernet cable, and the laptop wont recognize that connection either (although the lights that are next to the ethernet port on the back of the laptop are lit up like it IS connected, I cannot get on the internet).

My sister is trying to find the cd that she thinks CAME with the adapter so i can make sure it was set up properly, and maybe try and set it up again (reinstall the drivers?).  I'm not sure if that is the problem. Actually, I have no idea what the problem is.

Any ideas?

I wasn't sure where to put this post, so I apologize if this is in the wrong forum.KevinF......  Pug the laptop back into the router , open up the control panel and run the network setup wizard .......  it should get you going .

dl65  well I ran network setup wizard and it immediately told me that the network setup wizard could not be completed, because the wizard can't find my network hardware.

I looked in device manager and there is a tab called "other devices" and it's icon is a question mark.  there are 2 "ethernet controller"'s in there (woah, along with some other stuff), and it says their drivers arent installed.  i also tried to run new connection wizard>connect to the internet>set up my connection manually>connect using a broadband connection that is always on, and it tells me that it's created, but it doesn't show up in my connections...Hop onto Gateway's support site (on another computer) and download the netwrok card drivers for that laptop.I downloaded the driver that Gateway suggested, and first off, it tells me to open the network adapters tab in device manager, which doesn't exist.  I tried to update the two unknown "ethernet controllers" but it doesnt appear that the driver I downloaded work with either.

When I look at the properties of anything in the other devices tab, it tells me:

Driver Provider: Unknown
Driver Date: Not Available
Driver Version: Not Available
Digital Signer: Not digitally signed

So I'm not sure how to update them.Is there any chance you can post a screenshot of your device manager?  That would really help.Yeah no problemAndOh dear!  You have a few problems with your laptop's installation.  No idea what the two "base system controllers" are, but you can bet that your laptop isn't going to work properly without those items being fixed.  The SM Bus entry relates to the smart battery, so you can expect problems with charging, also.

Please obtain and install all drivers for that laptop.

That wireless adapter - is it PCMCIA, USB or onboard?Hah, yeah, it won't charge.

I'm guessing PCMCIA, because it's not USB or onboard.  It's a linksys wireless card.

How can I install the drivers if I don't know what piece of hardware they correspond with, or does that not matter?Gateway support for that model number.The computer is a 400VTX.  The model of the wireless card is WPC11 ver. 4.

How do I update the drivers?  I have all of the drivers available for download from Gateway's website.

Sorry if this is obvious and I just don't get it.Alright all of the drivers I needed are not available on Gateway's website, so I contacted their Customer Service and they are going to get me the drivers I need, I think.

Hopefully this will fix the problem.  How the heck do a whole bunch of drivers just disappear anyway?Windows. That's all it takes.   Quote

The model of the wireless card is WPC11 ver. 4.

How do I update the drivers?