I have a pretty new dell dimension desktop computer using dial -up internet. we already had dial-up for our old computer through EARTHLINK, and just switched it to this one. on the newer computer we also have earthlink totalaccess which came with 6 months free with the computer. ever since we've had the computer, logging into THINGS like msn hotmail, ebay, yourmusic.com, and accounts for ONLINE stores etc. has not worked. using the firefox browser a message would come up saying "the connection had been refused", and usinf internet explorer it would go to a "page could not be diplayed" page. we have contacted earthlink and tried to solve this problem to no avail, disabling sucurity and protections etc. the last time my mom talked to them and they had her disable some sucurity settings using command prompt or something, which i am sure she didi not understand. now when i try to long into msn hotmail, for example, it doesn't say the connectiom has been refused, but says it won't work because SSL has been disabled. please give helpor suggestions as to how to solve this.