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Answer» Hello,
I am the owner of a Toshiba Satellite A215-S5837. I have only had it for a little over a year.
I got a virus on my computer the other day, which DISABLED all of my anti-virus software, and the ability to download any new software. This left me no choice but to back up all of my files onto my external hardrive, and RESTART my system completely. I inserted the recovery CD that came with my computer, choosing to delete all files from my computer, waiting for over an hour for this process, and restarting my computer.
When I restarted my computer, the main "Toshiba" screen popped up, and then it took me to a screen that said:
"Intel UNDI, PXE-2.1 build 082)
Copyright (C) 1997-2000 Intel Corporation
For Realtek RTL8100E/8101E Fast Ethernet Network Adapter v1.02 (060529)
PXE-E61: Media test failure, CHECK cable
PXE-M0F: Exiting PXE Rom"
This repeats over and over again. I have gone to google, searched for answers to my problem, went through about 5 pages with no solutions. I pressed F2 when it first booted up, went to "boot" and the boot order is in the order that everyone tells you to have it in: HDD, CD/DVD, FDD, LAN. Here's a question that I might already know the answer to, but just want your opinions: would removing and reinserting the battery & hard drive help my problem at all?
I am currently on my Mom's computer, as I cannot get past the "Media Test failure" error messages, so if you send me any links to software I should download on my other computer, I won't be able to access it. That's an obvious statement, but that's what those 5 page of links on google seemed to result in...
Hoping to hear some responses throughout the day...and wanting to get this fixed ASAP...the new Sims 3 is out today...and my copy is on it's way...heh. :)Thanks for any help you may provide!! I'm not super amazing at fixing computers as most of you seem to be, thus...my plea for help. Go to BIOS. Make sure, that the boot order reads: floppy, CD, HD
Disable Boot from Network (wording is different on every machine, may say Integrated NIC, Network, PXE-xxxxxxx)Yeah, that didn't work... still getting the same message. Disabled LAN and reordered boot. Still nothing.Does the error still pop-up?Unfortunately, yes.Last time i saw this on a Toshiba it was a hard drive failure...Quote from: patio on June 02, 2009, 12:07:39 PM Last time i saw this on a Toshiba it was a hard drive failure...
Eh, that's what I was afraid of...I really dislike those Toshibas...I'm not too fond of them myself, either right now, Broni. I'm hoping to take it into Geek Squad at Best Buy this afternoon. It always seems that you just approach their desk, they press three BUTTONS, and everything is working properly. I'm hoping when my Mom bought this computer for me that she got a service plan with it, and if so, I can get a new hard drive at no charge. That would be great.Is it still under warranty?I would guess so, but I'm not 100% sure. Like I said, my Mom bought the computer, and she knows more than I ever will about what it's under.I still have a Toshiba Satellite from 1996 going strong.
Although, I suppose that's little consolation...Quote from: klkastle on June 02, 2009, 04:49:05 AMHello,
I got a virus on my computer the other day, which disabled all of my anti-virus software, and the ability to download any new software. This left me no choice but to back up all of my files onto my external hardrive, and restart my system completely. I inserted the recovery CD that came with my computer, choosing to delete all files from my computer, waiting for over an hour for this process, and restarting my computer.
When I restarted my computer, the main "Toshiba" screen popped up, and then it took me to a screen that said:
"Intel UNDI, PXE-2.1 build 082)
Copyright (C) 1997-2000 Intel Corporation
For Realtek RTL8100E/8101E Fast Ethernet Network Adapter v1.02 (060529)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE Rom"
This repeats over and over again.
klkastle,
Have you tried cleaning the CD or using a laser lens cleaner on the CD drive?
Do that and try the system recovery again.I just had the same problem with my Toshiba,here is what I did,again my problem drove me nuts,no one could answer it ,I guess I got lucky first I made a burned copy of the instalation disc that came with the computer,then I used the copys to reinstall in computer,then I went into the bios and changed it so that cd/dvd was the top pick and had the little white flag next to it hit f-10 on mine to save it and then exieted,shut down computer and did a restart after about 1 minute wait ,viola...it started up and reloaded the instaltion ....all is working fine again I know I am probebly not very good at explaing things,but I did have exactly the same problem as you and thought after so many failures that it must be the hard drive,but it wasnt...hope this helps you out ...I had this problem with a laptop I've been restoring sadly for me it meant my cd-drive was fried.
Mine is a HP Pavilion dv8000, my suggestion to you would be try uninstalling it and rebooting, it will reinstall on it own.
Beyond that I'm not sure what can be done. You could remove the complete drive itself and clean it up and put it back making sure everything is attached properly.
The other option is finding a boot disk. I had to put the cd-drive at the bottom of my boot list so that it wouldn't finish the boot cycle.
Good luck
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