Saved Bookmarks
| 1. |
Solve : Reboot with blank disc? |
|
Answer» Why does my computer (windows XP) reboot whenever I put a blank CD/DVD in the tray? Need...more...info...gasp These are really the key questions - did it just start happening or was it always like this? If it just started, what is new since the last time it worked properly (new hw, sw, virus, error, etc)?Windows XP sp2, norton anti-virus, yes it worked fine unti I tried installing windows live, then it started doing this. Deleted windows live and the problem remained. Tried going back, but no change. Quote from: rdefayette on March 01, 2010, 07:16:09 AM Why does my computer (windows XP) reboot whenever I put a blank CD/DVD in the tray? [Saving space, attachment deleted by admin]Drivers aren't required for optical DRIVES. Quote from: Allan on March 11, 2010, 04:11:29 PM "Drivers aren't required for optical drives." The original poster did not mention an Optical Drive. All CD Drives have drivers. p.s.: A Driver is the software that controls the device. Q.E.D.****sigh*** Once again. Quote from: patio on March 11, 2010, 07:03:32 PM http://support.microsoft.com/kb/314060 Quote from: greg on March 11, 2010, 05:57:26 PM The original poster did not mention an Optical Drive. First, a CD Drive IS an optical drive. It uses a laser. and it uses a a photosensitive detection mechanism to read. Optical. Also Your post indicates that the solution would be in updating the driver. While your pedanticism that they have drivers is correct, it is NOT correct that any of that is relevant. Updating the driver will not help simply because there is nothing to update to. The "driver" used by every single Optical (CD, DVD drives) is the exact same driver. it's a Class driver designed to run Any CD-ROM or DVD-ROM drive. Secondly, it would appear that there is some confusion over what the driver does in this particular instance. All drives send the host machine a signal when the drive door is closed; this signal inevitably is trapped by the Driver and immediately passed off to the operating system. I really don't see how updating a driver could possibly help in this instance, given the fact that, as stated in the first post, the issue only occurs with blank discs. The first location on the system where there is any sort of branch based on wether the disk is empty would be within autoplay. Quote from: greg on March 11, 2010, 07:42:11 PM http://support.microsoft.com/kb/314060 This link is no help either, since it states quite clearly "Your CD drive or DVD drive is missing or is not recognized by Windows or other programs". However, if we look closely at the original post, we see: "Why does my computer (windows XP) reboot whenever I put a blank CD/DVD in the tray?" whereas to match the scenario in question they would likely ask, what happened to their drive icon. Quote from: rdefayette on March 01, 2010, 07:16:09 AM Why does my computer (windows XP) reboot whenever I put a blank CD/DVD in the tray? Rdefayette, We have a very long explanation why replacing your corrupt driver will not solve your problem. If I were you, I would TRY replacing the driver. It cannot hurt and it might help. The microsoft link is worth a SHOT also. : http://support.microsoft.com/kb/314060 Good luck. p.s.: All the hot air and sighs but no other suggestions of how to fix your problem. Quote from: rdefayette on March 01, 2010, 07:16:09 AM Why does my computer (windows XP) reboot whenever I put a blank CD/DVD in the tray?1. Is it a successful reboot? 2. Any indication of a blue screen (or FLASH of blue during the reboot cycle)? 3. Disable Auto Restart (on system failure). Start -> right-click My_Computer -> Properties -> Advanced tab -> Settings button within Startup and Recovery subsection -> uncheck "Automatically restart" within System failure subsection -> OK button -> OK button. 4. Any memory dumps (crash dumps) on the system? Look for subdirectory "C:\Windows\Minidump". You may have to display "hidden" and "system" directories. Open Windows Explorer window -> Tools -> Folder Options... -> View tab -> ensure "Display the contents of system folders" is checked; ensure "Hide protected operating system files" is NOT checked; ensure radio button "Show hidden files and folders" is checked -> Apply button -> Apply to All Folders button -> OK. |
|