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Answer» I am going through a divorce and needed some EMAILS that are missing from my folder. When I tried to log in the other day my password had been changed and I had to reset it, now the emails are missing. I have two QUESTIONS, one, is there a way to prove someone has gotten into my email account and two, how do I recover the missing emails?What email ? ?it's a hotmail account. I really need to either recover the emails or prove that he is the one that got into the account and deleted them. Any thoughts? I mean, looking back, he knew the answer to my secret questions, so...Really dumb question: did you check the Trash folder?I did check the trash folder. And was thinking about DOWNLOADING a "free" scan to recover LOST email but that makes me nervous. I seriously want the emails back, however, proving he did is worth so much more...Only the ISP provider can actually attempt to prove this...altouugh if he used your machine at the time it's now impossible... Contact Hotmail... i doubt they can do much... Best of Luck moving on..PS I'd recommend backing up all important data you need off that machine and doing a full format and clean install of Windows... After that i'd recommend setting up all new email and social contact accounts...He did not use my computer, and I have no idea how to get in touch with hotmail! Its crazy. Someone else told me to contact them and see if they can provide something from the day that my password changed and the emails went missing, showing emails deleted from a computer that I have never logged on with? Does that sense? And any suggestions finding anyone at hotmail to help me? I have the date the password was changed and everything...I think you are wasting your time trying to get hotmail to help you. Change your password to something really HARD to guess and then add things like #$% so only you can get into it.
With that said......
http://explore.live.com/microsoft-service-agreement?mkt=en-us
20. Your Notices to Us.
You may notify us as stated in the customer support or 'help' area for the service. We do not accept e‑mail notices.
change your secret questions too. Make the answers some random thing you'll remember when you see the question but has nothing to do with the actual question being asked.
so that whoever it is that's trying to get into your hotmail account won't be able to reset the password easily.
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