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Solve : Reoccuring Problem I can't shift?

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Firstly I should probably tell you that I don't know a lot about computers. I just like mine to work and I've had my dad try to help with this problem but nothing we do shifts it. After a few months it comes back again. I think it's a virus of some sort so hopefully I'm in the right place but who knows. Bear with me if I'm missing some sort of online etiquette, I know various sites have their own and can get offended if this is broken so I apologise if I unintentionally do this.

Don't worry. I'm on a different computer that's never had this particular problem but it's so old that you can practically see it's brain ticking, and stalling lol. So no worries about me infecting anyone else.

Right, my baby computer I purchased a little under 2 years ago is an Advent T9317. It runs XP and has something I've never FIGURED out called a 'Media Service Center.'

The problem I have is that for some reason I keep getting a hundred different errors popping up stating that programme's have had to close down because they have ENCOUNTERED a problem and need to close. These programmes include;

- Media Center Receiver Service.
- Doctor Speedtouch.
- Windows Genuine Advantage Notification.
- The System RESTORE Programme (I tried to do this to no avail)
- Wuauclt.exe
- Quicktime

The 'Media Center Receiver Service message pops up about once every half minute, and the 'Wuauclt.exe' one every time I close the error window. I can't scan the computer for a virus because the application won't open (McAfee)

When this has happened before my dad has managed to reformat the computer. We've done this about 4 times now and it doesn't seem to solve the problem because it comes back and quite frankly I'm sick of it. Is it a virus? Anyone know what to do? I don't really want to take it back to PC World and have them charge me £150 to look at it, and I'm running out of ideas. Plus I'd really like to get back to playing the Sims2 as soon as humanly possible.I don't think, you have infection problem. Since you did reformat 4 times, and Windows doesn't work correctly, you may have some hardware problem.
Go to your hard drive manufacturer site, and download free diagnostic utility.Well, firstly thanks for moving this for me Broni.

Secondly can anyone tell me how I find out who my hard drive manufacturer is? I mean I brought it from PC World but I think they're just the retailers.

Probably a stupid question but I have no idea who they are, or how to find out.Download, and install Everest: http://www.majorgeeks.com/download4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in text file, and paste it in your next post.
Don't include anything under line Debug - PCI

We'll have all info needed.Ok, here goes...

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer BELZ_BEAUTY (The Little Advent)
Generator Ella
Operating System Microsoft Windows XP Media Center Edition 5.1.2600 (WinXP Retail)
Date 2008-04-27
Time 19:57


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Media Center Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BELZ_BEAUTY (The Little Advent)
User Name Ella

Motherboard:
CPU Type Unknown, 1866 MHz (3.5 x 533)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 1024 MB
BIOS Type Award (11/17/06)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video ADAPTER nVIDIA G72
3D Accelerator nVIDIA G72

Multimedia:
Audio Adapter VIA VT8237A/8251 High Definition Audio Controller

Storage:
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller VIA Bus Master IDE Controller
Disk Drive WDC WD2500JS-00NCB1 (232 GB, IDE)
Disk Drive Generic Flash HS-CF USB Device
Disk Drive Generic Flash HS-MS/SD USB Device
Disk Drive Generic Flash HS-SM USB Device
Disk Drive Removable Disk USB Device (486 MB, USB)
Disk Drive Removable Disk USB Device (1 MB, USB)
Optical Drive HL-DT-ST DVD-RAM GSA-H20N
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 233005 MB (196868 MB free)

Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter VIA Compatable Fast Ethernet Adapter (10.0.0.2)
Modem Creatix V.92 Data Fax Modem

Peripherals:
Printer Fax
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage DeviceGet this: http://support.wdc.com/download/?cxml=n&pid=999&swid=3Will that hopefully fix it? Thats the Data Lifeguard Diagnostic for Windows thing, right? Yes, it is. I don't know, if it's gonna fix it, you'll find out after running that tool.Bad News. I don't think it worked.

I did two tests, the quick and extended one on;

Physical Drive 1
Model Number: - WDCWD25O0JS-00NCB1 (SATA)
Serial Number: - WD-WCANK8O25550
Capacity: - 250GB

Both the Quick Test and the Extended Test passed. The extended test took just under 1h30 so I presume it did do it properly.

It stated that on the three USB ports the Smart Status wasn't available. They're labeled as follows;
2) Generic Flash HS-CF (USB)
3) Generic Flash HS-MS/SD (USB)
4)Generic Flash HS-SM (USB)

The programme also does something called 'writing zeros' but I didn't know what that was so I didn't do it, it told me to backup all of my files and drives before doing it which I don't think I can. Or should I have done this?

I also got hold of 2 of the most persistent error data reports (I have no idea if this is useful, but here goes)

Error Signature
Media Center Reciever Service
szAppName: ehrecvr.exe
szAppVer: 5.1.2715.2941
szModName: ksproxy.qx
szModVer: 5.3.2600.2180
offset: 00005215

Error Signature
wuauclt.exe
szAppName: wuauclt.exe
szAppVer: 7.0.6000.381
szModName: wuauclt.exe
szModVer: 7.0.6000.381
offset: 00008881

Any idea on what to do now?I'd say, good news, rather, since your HD is OK.
'writing zeros' would wipe out your HD.

wuauclt.exe is part of Windows Updates
ehrecvr.exe is part of Media Center Receiver Service, which you need only, if you have TV tuner on your computer

Let's see what you got there...

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Click on Download HijackThis Installer
Post HijackTHis log.HijackThis would not open. Said that it had encountered a problem and needed to close.

Because I can hardly do anything on my computer I'm having to download the programmes you suggest onto my old computer and transfer them to the NEWER one on a memory stick. The type on that programme I decided to use was the 'installer' version. Do you think it would work if I transfered the '.zip' format one? Only, I only have one set of leads for both computers so I'm having to continually swap them, thought that I'd ask your opinion before trying the other format. I can't even get the internet browsers to work on my newer one, neither internet explorer or firefox will open. Bit of a pain really.

That's also why it takes me a while to come back to you with answers, so I'm sorry for that.

Edit: - I'm just going to try it. Who knows, right? I might get lucky :-)Didn't work and I got another error message;

RUNDLL

Error loading c:\WINDOWS\system32\NvCpl.dll
A dynamic link library (DLL) Initialization routine failed.

However, on the plus side I am getting very good at knowing which plug goes where :-) Feel like chucking the computer out of the window though and would if I could afford to buy a new one.Your computer seems to be really messed up.
Try to reinstall Windows over the top.Yes it is really messed up. I probably won't buy another one off them ever again because I've never had this many problems with a PC It's depressing when things won't work.

How do I go about trying to install windows over the top? I can't reformat it, I get an error when I try to open windows restore. Loading windows over the top will cause me to loose all of my data won't it? Will it be like reformatting the computer? Again sorry to ask what probably seem like stupid questions, but if I did something wrong and added to the problem I'd really feel like a 1st class idiot.

Thanks for all of your previous suggestions mind, it's just frustrating that I seem to have an obscure problem that won't go away.In stalling over the top won't delete your data, but you may try Repair option, first.
Put Windows CD in, and restart computer. It'll bring you to Windows installation screen, and it'll give you Repair option.



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