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Solve : serial ports and a blue tooth device?

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I have a new laptop computer with Windows Vista on it  I have a
Tungsten E2 palm pilot that is BLUETOOTH connected and have the palm pilot SOFTWARE on my new computer. 

Freguently, I GET a message on my computer that I can not sync my palm pilot to my computer because a serial port is unavailable and when it become available I will be then able to sync again.  I do not know what is causing my serial PRT to become unavailable.   



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