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Answer» I forgot to first hook the computer up to the internet modem before I went to 'repair' under network connections. I was now able to click on repair. The computer did something and then told me to try to connect to the internet again. It didn't work. The message also told me that "If the problem persists, contact the person who manages your network." I am wondering what network they are talking about? Do they mean the telephone company I get DSL through? Or are they talking about a whole different thing as far as 'network'... Could it be that the person I got the computer from had a few computers hooked to each other and that has something to do with the problem?Call your provider and have them do a line check....
Also from a command prompt you can try the following... Type in ipconfig /release and hit Enter... Then type in ipconfig /renew and hit Enter...
Then see if you can connect.The line works since it is the same line I am using for this Mac I am on.
I did the command thing you suggested and the computer read: Connection Spec DNS Suffix: domain_not_set.invalid
I tried to open the internet after the command prompts and it still didn't work.Go to Start and type cmd, click run On Command prompt type ipconfig/all > ping.txt Go to your Windows Explorer, Look for C:\DOCUMENTS and Settings\User(Name) or C:\Documents and Settings\Administrator and Open Ping.txt notepad. Copy all contents(Ctrl+A, to highlight) and then Paste or attach them on your next reply.
Go to Start, Control Panel, Network Connections and right-click and choose properties. Under General, Connect using : What's the current network card shown? Click on Configure... On General under Device status, Whats the Status? On Device Usage : Is it Use this device(enable)?
On LAN Properties, double-click Internet PROTOCOL(TCP/IP) Under General Tab : Are Obtain an IP address automatically and Obtain DNS server address automatically with dot marks? If not, mark them. Under TCP/IP Properties, click Advanced... Give us the status Of IP settings, DNS, WINS, and on Options, Is TCP/IP filtering on optional settings? If yes, highlight it and click properties, Mark all 3 with Permit all and click ok. Uncheck TCP/IP filtering(All adapters). Quote from: sagey on SEPTEMBER 24, 2010, 05:46:58 AM The person I got the computer from erased everything on it including any type of adware or spyware. But they left the OS on it?
I want to thank you very, very much Jason for taking so much time to try to help me fix the computer problem. I really appreciate it. I want to thank you as well, PATIO, for your ideas. Wouldn't it have been great if we could have actually gotten the thing to connect? Oh well. The effort was greatly appreciated, though!
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