Solve : Slow Recycle Bin and cursor image freezes when dragging files?

1.	Solve : Slow Recycle Bin and cursor image freezes when dragging files?
Answer» I have a Compaq Desktop computer, model # SR5710Y. It has 3 GB of RAM, and is a 64 bit operating system. It has a 220 GB hard drive with plenty of space, also an extra internal hard drive with loads of space, and an external WD hard drive with loads of space. I'm running Windows 7, service pack 1, and really just noticed these issues in the last few months. To my knowledge, no new software has been installed on the computer recently other than updates to already existing programs. I do have AVG Free 2014 running on the computer, and I occasionally perform scans with SuperAntiSpyware and Malwarebytes. Nothing of note has shown up in any of these scans, so I'm perplexed. So here are the problems I've noticed. I've searched far and wide on this forum and elsewhere for solutions, and tried anything I could find that seemed like it might relate, and nothing has worked: 1. The recycle bin is extremely slow to respond in any way. For instance, if I just right click it, and select "Properties", it takes 46 seconds just to load the properties window. If I double click it to OPEN it and view files, it takes 56 seconds just to open the window, and another 76 seconds after that to display the actual files in the recycle bin. And that's even if it's just one small file. If I try to empty the recycle bin, it takes 35 seconds for the "sure you want to delete?" confirmation window to open, and after I click "Yes", it actually deletes the files quickly. I'm not sure why. Anyway, this has been a huge inconvenience. I've tried running the "RD /S /Q C:\$Recycle.bin" command from an elevated command prompt, and applied the same command to the other hard drives on the computer, but to no effect. 2. When I DRAG a file or folder across the left pane of a window (where all of the different directories and drives are listed), an image of the file being copied freezes over the left-side pane, and does not disappear for a full minute. The cursor still works during this time, but I cannot finish dragging the file to (for instance) the desktop. It's really annoying, and not the end of the world, as I can simply drag off the other edges of the window with no problem, but it would be nice if windows had full ease of use. I know that's wishful thinking, but can you blame a guy for hoping? Thank you in advance for any help given!Please run this even if you don't have the OS disk and let me know what turns up. To Run the SFC /SCANNOW Command in Windows 7 1. Open an elevated command prompt. 2. To Scan and Repair System Files NOTE: Scans the integrity of all protected system files and repairs the system files if needed. A) In the elevated command prompt, type sfc /scannow and press Enter. (see screenshot below) NOTE: This may TAKE some time to finish. B) Go to step 4. 3. To Only Verify if the System Files are Corrupted NOTE: Scans and only verifies the integrity of all proteced system files only. A) In the elevated command prompt, type sfc /verifyonly and press Enter. 4. When the scan is complete, hopefully you will see all is ok like the screenshot below. NOTE: If not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work. 5. When done, close the elevated command prompt.Hi again. I did run the "sfc /scannow" elevated command prompt and it said that verification was %100 complete, and no integrity violations were found. As far as system restore, the only available dates to restore to are before i started noticing the problem, so I don't believe that will help. What else can I try?Quote As far as system restore, the only available dates to restore to are before i started noticing the problem, so I don't believe that will help If the dates are before then, they were created during a time when the system was healthy possibly. And so it should help to restore back to an earlier date if the problem wasnt present then. I am running a system with the cousin to your processor. I am running the Athlon 64 x2 4450B "Business Class" and I see that according to info from HP yours is the Athlon 64 x2 4450E with a slightly different Cache config. And its still a decent CPU for Windows 7 64-bit and most that I can throw at it such as PROCESSING video files etc. I also saw that your motherboard is made by ECS which is not a good brand, but some of their boards last and others have problems. *Given the age of this computer I would check to make sure that none of the cheap electrolytic capacitors around the motherboard are leaking or swollen as for this system could have bad capacitors that makes for this type of behavior. But I'd start with a system restore back to earlier date to see if this fixes the issue.oh, i'm sorry. what i meant to say is that the restore points were made AFTER the problem started. sorry about that. is there anything else i can try without having to meddle with the hardware?Does Windows Event Log show anything for Errors or Warnings? Sometimes you will find like Delayed Write messages which point to a failing hard drive etc. I use CrystalDiskInfo for looking at Hard Drive Health which is free to use and fast. http://crystalmark.info/download/index-e.html Just to rule this out as a possibility, I'd also perform a memory check with Memtest86 in which you burn the ISO to a CD or DVD and boot the system off of this disc and allow for it to scan the memory for about an hour or two. If there are no REPORTED problems in red then your good to go with memory. Lastly, I would attempt a clean install of Windows if possible if all checks out ok. And this will bring the OS back to a clean state. If the system acts up after a clean install, then its a hardware issue which is where you didnt want to have to go with this so avoided it in this response.

Answer»

I have a Compaq Desktop computer, model # SR5710Y. It has 3 GB of RAM, and is a 64 bit operating system. It has a 220 GB hard drive with plenty of space, also an extra internal hard drive with loads of space, and an external WD hard drive with loads of space. I'm running Windows 7, service pack 1, and really just noticed these issues in the last few months. To my knowledge, no new software has been installed on the computer recently other than updates to already existing programs. I do have AVG Free 2014 running on the computer, and I occasionally perform scans with SuperAntiSpyware and Malwarebytes. Nothing of note has shown up in any of these scans, so I'm perplexed.

So here are the problems I've noticed. I've searched far and wide on this forum and elsewhere for solutions, and tried anything I could find that seemed like it might relate, and nothing has worked:

1. The recycle bin is extremely slow to respond in any way. For instance, if I just right click it, and select "Properties", it takes 46 seconds just to load the properties window. If I double click it to OPEN it and view files, it takes 56 seconds just to open the window, and another 76 seconds after that to display the actual files in the recycle bin. And that's even if it's just one small file. If I try to empty the recycle bin, it takes 35 seconds for the "sure you want to delete?" confirmation window to open, and after I click "Yes", it actually deletes the files quickly. I'm not sure why. Anyway, this has been a huge inconvenience. I've tried running the "RD /S /Q C:\$Recycle.bin" command from an elevated command prompt, and applied the same command to the other hard drives on the computer, but to no effect.

2. When I DRAG a file or folder across the left pane of a window (where all of the different directories and drives are listed), an image of the file being copied freezes over the left-side pane, and does not disappear for a full minute. The cursor still works during this time, but I cannot finish dragging the file to (for instance) the desktop. It's really annoying, and not the end of the world, as I can simply drag off the other edges of the window with no problem, but it would be nice if windows had full ease of use. I know that's wishful thinking, but can you blame a guy for hoping?

Thank you in advance for any help given!Please run this even if you don't have the OS disk and let me know what turns up.

To Run the SFC /SCANNOW Command in Windows 7
1. Open an elevated command prompt.

2. To Scan and Repair System Files
NOTE: Scans the integrity of all protected system files and repairs the system files if needed.
A) In the elevated command prompt, type sfc /scannow and press Enter. (see screenshot below)
NOTE: This may TAKE some time to finish.

B) Go to step 4.

3. To Only Verify if the System Files are Corrupted
NOTE: Scans and only verifies the integrity of all proteced system files only.
A) In the elevated command prompt, type sfc /verifyonly and press Enter.

4. When the scan is complete, hopefully you will see all is ok like the screenshot below.
NOTE: If not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.

5. When done, close the elevated command prompt.Hi again.

I did run the "sfc /scannow" elevated command prompt and it said that verification was %100 complete, and no integrity violations were found. As far as system restore, the only available dates to restore to are before i started noticing the problem, so I don't believe that will help. What else can I try?Quote

As far as system restore, the only available dates to restore to are before i started noticing the problem, so I don't believe that will help

If the dates are before then, they were created during a time when the system was healthy possibly. And so it should help to restore back to an earlier date if the problem wasnt present then.

I am running a system with the cousin to your processor. I am running the Athlon 64 x2 4450B "Business Class" and I see that according to info from HP yours is the Athlon 64 x2 4450E with a slightly different Cache config. And its still a decent CPU for Windows 7 64-bit and most that I can throw at it such as PROCESSING video files etc.

I also saw that your motherboard is made by ECS which is not a good brand, but some of their boards last and others have problems. *Given the age of this computer I would check to make sure that none of the cheap electrolytic capacitors around the motherboard are leaking or swollen as for this system could have bad capacitors that makes for this type of behavior.

But I'd start with a system restore back to earlier date to see if this fixes the issue.oh, i'm sorry. what i meant to say is that the restore points were made AFTER the problem started. sorry about that. is there anything else i can try without having to meddle with the hardware?Does Windows Event Log show anything for Errors or Warnings?

Sometimes you will find like Delayed Write messages which point to a failing hard drive etc.

I use CrystalDiskInfo for looking at Hard Drive Health which is free to use and fast.

http://crystalmark.info/download/index-e.html

Just to rule this out as a possibility, I'd also perform a memory check with Memtest86 in which you burn the ISO to a CD or DVD and boot the system off of this disc and allow for it to scan the memory for about an hour or two. If there are no REPORTED problems in red then your good to go with memory.

Lastly, I would attempt a clean install of Windows if possible if all checks out ok. And this will bring the OS back to a clean state. If the system acts up after a clean install, then its a hardware issue which is where you didnt want to have to go with this so avoided it in this response.

Solve : Slow Recycle Bin and cursor image freezes when dragging files?

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