Hi,

Lately, i have been experiencing a delay or slowness in my broadband speed connection. I did a speedtest on the internet and the result only showed 65 kbps. I don't know what's wrong with it. My broadband speed is set for 1.5 Mbps. I was wondering if i could get some help here. Is it to do with my ISP end or is it my computer? Initially i thought it's my computer because it's got some VIRUSES or spywares lately but i have checked with my other computers and i still feel like it's the same speed i.e. SLOWER than last time. This happens since last month. I suspect that it might be due to viruses or spywares on the PC. but i have run the AV scan on it as well as the anti spyware. I have tried the scan in the safe mode and they detected nothing.

What ELSE could it be?

Thank you in advanceThere aren't any baddies out in the wild that will affect a modem's speed that i know of.
So the problem lies with your ISP or the quality of the phone lines or the modem itself...

After sorting out THINGS with your provider stop back and we'll review your protection package.