:-?my printer is not COMMUNICATING with my computer. ive had a message pop up several times saying " socket closed". while chatting with dell help, they said i had a bad printer and so they sent me a new printer(old printer was 2 months old, new printer is 1 week old). well after 4 days with the new printer, i am getting the same message" cant communicate with computer". i know its not 2 bad printers. i noticed that the one THING the two had in common was they both said "socket closed". i dont really know what a socket is or how to fix it. dell just makes me do the stupid troubleshooting over and over again. BUT ITS NOT THE PRINTER. i keep saying that but they just keep going back to the T.S.
is there ANY one that can help me with my socket problem!? . THANKYOU THANKYOU THANKYOU TO WHOM EVER CAN!!!SK8R.....  I'm almost in AGREEMENT with you that it probably isnt the printer ......  I would be looking at a bad ( or corrupt driver ) , a bad cable or PERHAPS a bad or faulty USB port .....
Now after having said that , What o/s are you USING ? what make and model is your computer ( if it's a Dell what's  the service tag number) and last but not least the model number of the Dell printer .
One more thing just occurred to me .......Did you completely install new drivers , when you got the replacement printer.

dl65