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Answer» I'm using Win Xp and program so FAR unable to access to Internet Norton Antivirus 2009, Google earth and Equest Energy simulation. Internet Explore work fine, I just can't get Norton Antivirus to update. I get Unable to connect to Norton Live update server. Please CHECK your internet connection.” I use Google earth and that I'm unable to use as well. I use Equest an Energy Simulation and it will not access to it server to run its simulation. I just know enough about the PC to get by. I believe it is the Proxy setting but then I don't know. I can surf the Internet fine. I even have the windows Firewall turned off and exception select to the programs. I'm at a lose to what the problem is? Can ANYONE help! How long has this been happening?
Did you make any changes right before this started? I got a new dell Vostro 420 few months back and my Boss uninstall its VIRUS program and installed Norton Antivirus 2009. And scents day one when Norton was installed I was unable to update Norton virus def. So I was having to more work to bother with it at the time and now I have time. The error I get is “Unable to connect to the Norton LiveUpdate server. Please check your internet connection." I tried to install Google Earth and it will not install. I was able to download the beta ver. This is the error I get “Installation failed. Ensure that your computer is connected to the internet and that your firewall allows googleupdate.exe to connect and then try again. Error code =0x80072efd.” and it will I also use Equest an Energy model simulation program. I created the a model But trying to run the Simulation it goes out from the some web site to get the weather info to run the simulation. Says there is no connection. But I can GO on line and surf the Internet. Firewall is off and all programs I'm having problems is in the list to Exception. My old Dell worked fine. I looked at the setting in Window Internet Explorer to compare the setting for my old Dell. The setting where the same. Uninstall Norton.
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