Solve : some window drop down menus are blank?

1.	Solve : some window drop down menus are blank?
Answer» Some window features are blank. For example, 1. add remove programs... no programs prior to yesterday come up. Things I installed yesterday do however. 2. The window in IE , tools, internet options, security, custom ...is blank. I finally get an error message "Dr. WATSON Postmortem Debugger has encountered a problem and needs to close 3.I can not install ActiveX when I try to do Windows updates 4. My networks does not work. I really want to try and trouble SHOOT this rather than reinstall Windows XP. Thanks a lot Sounds LIKE you have a virus infection to me. When did this start? What happened before it started? What malware protection do you have?I ran spy bot, adaware and had my hijack this log checked. Everything is clean. I really don't know when this actually started. I can not run House call because I can't load ActiveX.Do you have an antivirus program or firewall?No. I ususally us House Call but I can't now because I can't load ActiveX. The window to select a firewall doesn't work now either.This sounds like a virus infection to me then. Having no virus protection is a recipe for disaster. What do you mean by this? Quote The window to select a firewall doesn't work now either. Which window? And what firewall?Contorl panel, network connections, change window firewall settings does not work. I also can not download any files using IE or Firefox. I get an message that my security level won't allow it. I go to tools, internet options, advanced and the box is blank. This seems to be where a lot of my problems lead back to. I can't download ActiveX so that I can do a free virus scan. Do you get that message with Firefox too? Windows firewall isn't very good, I'd recommend a proper firewall. I know you can't download anything at the minute, but bear that in mind.Yes it is the same in Firefox. I am running an old House Call lpt. file. I am wondering if installing iTunes would have caused all this.iTunes is annoying to some, but I don't THINK it would cause this sort of problem. Is the error message the same in Firefox? What exactly does it say?It just says Windows installer cannot be ACCESSED. When I try to download the housecall file it says I need a java add on. I click to get it and the error message is "Windows installer cannot be accessed. When I use IE it says it needs ActiveX and then won't let me get it when I click on the information bar. And the tools.... advance is blank.I'll admit I don't know here. Better for me to admit defeat now rather than start guessing, eh? Otherwise I might make some disastrous mistake. I will say it sounds quite serious. I think the best way is to start from scratch. However, I'm not sure. Hopefully someone more knowledgeable than myself can advise you here. Good luck.Thanks a lot. I appreciate your time and effort.No problem, hope you get sorted.What about your processes in the task manager's process window. Can you see anything running that seems like it shouldnt?

Answer»

Some window features are blank. For example, 1. add remove programs... no programs prior to yesterday come up. Things I installed yesterday do however. 2. The window in IE , tools, internet options, security, custom ...is blank. I finally get an error message "Dr. WATSON Postmortem Debugger has encountered a problem and needs to close 3.I can not install ActiveX when I try to do Windows updates
4. My networks does not work.

I really want to try and trouble SHOOT this rather than reinstall Windows XP.
Thanks a lot Sounds LIKE you have a virus infection to me.
When did this start?
What happened before it started?
What malware protection do you have?I ran spy bot, adaware and had my hijack this log checked. Everything is clean. I really don't know when this actually started. I can not run House call because I can't load ActiveX.Do you have an antivirus program or firewall?No. I ususally us House Call but I can't now because I can't load ActiveX. The window to select a firewall doesn't work now either.This sounds like a virus infection to me then.
Having no virus protection is a recipe for disaster.
What do you mean by this?
Quote

The window to select a firewall doesn't work now either.

Which window?
And what firewall?Contorl panel, network connections, change window firewall settings does not work. I also can not download any files using IE or Firefox. I get an message that my security level won't allow it. I go to tools, internet options, advanced and the box is blank. This seems to be where a lot of my problems lead back to. I can't download ActiveX so that I can do a free virus scan.
Do you get that message with Firefox too?
Windows firewall isn't very good, I'd recommend a proper firewall.
I know you can't download anything at the minute, but bear that in mind.Yes it is the same in Firefox. I am running an old House Call lpt. file. I am wondering if installing iTunes would have caused all this.iTunes is annoying to some, but I don't THINK it would cause this sort of problem.
Is the error message the same in Firefox?
What exactly does it say?It just says Windows installer cannot be ACCESSED. When I try to download the housecall file it says I need a java add on. I click to get it and the error message is "Windows installer cannot be accessed.

When I use IE it says it needs ActiveX and then won't let me get it when I click on the information bar. And the tools.... advance is blank.I'll admit I don't know here.
Better for me to admit defeat now rather than start guessing, eh? Otherwise I might make some disastrous mistake.
I will say it sounds quite serious.
I think the best way is to start from scratch.
However, I'm not sure.
Hopefully someone more knowledgeable than myself can advise you here.
Good luck.Thanks a lot. I appreciate your time and effort.No problem, hope you get sorted.What about your processes in the task manager's process window. Can you see anything running that seems like it shouldnt?

Solve : some window drop down menus are blank?

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