Hey guys, I'm a long time user of this site, but for the first time I've had to venture into these forums.

Anyway, I have a rather aged Packard Bell IMedia 1408. It's been on it's LAST legs for a while, but thanks to a reformat here and a RAM upgrade there, it's still going strong. I now need the computer exclusively for study though, so I've reformatted it and only installed vital programs so I can get that final year out of it.

The reformat went fine and I decided to listen to some music whilst I was installing MS Office only to discover there is no audio output from my PC.

I've installed the latest sound driver, installed the latest chipset and installed the latest windows update, with a reboot after each. I've also gone into device manager to find there are no conflicts. Also, when I go into system infomation, it says there isn't even a sound card. There's a sound card (it's one of those which are integrated into the motherboard and it has the code "P35-153-11Z9" on it, which brings no useful results up on Google. It's worth mentioning that the sound was working perfectly before the reformat.

Now I really don't need to re-reformat it, use a system restore point or anything like that as I don't fancy losing the 6ish hours of time I've invested in it since then. I can definetly get by without sound, but it's something which will bug me immensley until I can fix it.

I'm running Windows XP Professional with Service Pack 2. Service Pack 3 will be installed tomorrow, but I can't see how that would solve the sound problem

Any ideas?

CheersAre you sure you have the speakers plugged into the right port?
Have you tried a different set of speakers?The speakers are in the right port, and just for the sake of being thorough, I ac tually checked them in the wrong ports as well. The speakers have power going to them, but I haven't actually tried another set. However, my headphones don't work either, but they're fine with my MP3 player.

I'm pretty sure the problem is the fact that my computer doesn't seem to think it has a sound card.

And no, my volume isn't muted or anything like that

How did you know what sound driver should be installed, since no sound card is listed in Device Manager?

Also...

Download, and install Everest: http://www.majorgeeks.com/download4181.html
Open it, click Computer, then Summary.
In upper menu, go Report>Quick Report-Summary
Save it in TEXT file, and paste it in your next post.
Don't include anything under line Debug - PCI If you go onto the Packard Bell Support site and input the computer's serial or part number, you get a spec of the models hardware when shipped and the latest drivers for those parts. As it still has the original motherboard/integrated sound card, I knew which driver to install, and the latest version was from late 2006

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Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack -
DirectX 4.08.01.0810 (DirectX 8.1)
Computer Name ANDREW-J2L6ZE4B
User Name Andrew

Motherboard:
CPU Type Intel Pentium 4 516, 2933 MHz (22 x 133)
Motherboard Name Unknown
Motherboard Chipset SiS 661FX/GX
System Memory 960 MB (PC3200 DDR SDRAM)
BIOS Type AMI (10/14/05)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter SiS 330 Mirage Integrated
3D Accelerator SiS 330 Mirage Integrated

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
Disk Drive ST3160021A (160 GB, 7200 RPM, Ultra-ATA/100)
Disk Drive Maxtor Basics Portable USB Device (149 GB, USB)
Optical Drive DVDRW IDE1108 (DVD+RW:8x/4x, DVD-RW:8x/4x, DVD-ROM:12x, CD:40x/24x/40x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 30710 MB (17752 MB free)
E: (NTFS) 152625 MB (148991 MB free)
Total Size 179.0 GB (162.8 GB free)

Input:
Keyboard HID Keyboard Device
Mouse Microsoft USB IntelliMouse Explorer 3.0

Network:
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC
Network Adapter WAN (PPP/SLIP) Interface (79.68.149.87)

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device Generic USB Hub
USB Device Microsoft USB IntelliMouse Explorer 3.0
USB Device SpeedTouch 330 ADSL Modem
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

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Cheers for the help guys. It's 4:15am here (I'm a night time person), but I need my sleep. I'll continue this quest in a few hoursSiS 7012 Audio Device
Is this the device, you installed driver for?Aaa, I obviously installed the wrong driver.

However, whenever I try to install the SiS 7012 driver, it enters the setup and then says "cannot install driver"

If it makes a difference, I now have Service Pack 2 installed, turned out I hadn't done that when I postedHey

I've tried to install both the latest version of the sound driver and the version from roughly when I bought the PC, but still have no success

I'm out of ideas Did you try this driver: HEREYes

"Fail to install audio driver for Windows XP
Setup will exit."You know, I think, your on-board sound chip is dead. I have no other explanation.I did think that, but it was working absolutely fine moments before I reformatted it.

Anyway, what's the solution now? I'm guessing I BUY a new sound card and use that? I ask because it's currently an integrated sound card so I can't remove it and I don't know if installing a new sound card in one of the PCI slots will cause a conflict or somethingI can't assure you 100%, it's dead, but it looks like.
You buy real sound card (if you don't need anything fancy, they're pretty cheap), you install it, and it should automatically disable on-board sound chip. As ALWAYS, read manual.