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Solve : startup issue?

Answer»

as soon as the laptop starts up it says "we apologize for the inconvenience, but windows did not restart CORRECTLY. after like 30 seconds it starts loading win xp for a few minutes then goes black.

if i try and enter safemode it shows a lot of driver files but never loads "multi(0)disk(0)rdisk(0)(0)partition(1)\windows\system32\drivers\sr.sys but many other drivers too... ksecdd.sys mup.sys volsnap.sys....etc etc and it just STAYS like that

is there a way to fix the problem without deleting all of the files inside?

thank youWhat happened before the problem appeared (new hw, sw, virus, error, etc)?Quote from: Allan on June 24, 2010, 09:54:35 AM

What happened before the problem appeared (new hw, sw, virus, error, etc)?

i'll ask the owner. this is my friend's laptop... Hi,

The problem is your laptop BIOS setting. to solve this problem go to BIOS setting,in that Harddisk
u select the IDE. By default it will take AHCI which will support for the Sata harddisk. Just change that option with the IDE. your problem will get solve.Ignore the above post and please let me know the answer to my question above.I'm sure that Allan has a great EXPERIENCE. And I advise you to follow up with him
But I have a suggestion :
try System RESTORE, set it to a date before you started having the problem.
or
do you have your windows xp cd?
if so start windows in safe mode and try this:
put your windows XP CD into the cd rom drive and then open up the command prompt (start run cmd) and type sfc /scannow

it will scan all major system files and replace them with known good ones (from the CD) after its finished reboot the machine .Quote from: MORO on June 25, 2010, 07:55:25 AM

try System Restore, set it to a date before you started having the problem.

Not a bad idea, but let's find out what led up to the problem first

or
do you have your windows xp cd?
if so start windows in safe mode and try this:
put your windows XP CD into the cd rom drive and then open up the command prompt (start run cmd) and type sfc /scannow

The OP cannot get into Windows to run sfc /scannow, and even if he could there's no reason at this point to believe there is a problem with a Windows file. Again, let's find out what led up to this
.



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