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Answer» Hola
I Just got my first (then 2nd and 3rd) Blue Screen of Death in 4 years. This PC has been running totally fine for 2 years, never an issue. Running Windows 7 HP 64bit, Intel i5-2400 @ 3.1GHz, 8gb ram.
After restarting I see an error report, I'll copy and paste below in case it's any help. I was using uTorrent 3.4.1 Build 31395 all 3 times, the system seems to sit idle quite fine and allow web browsing but once uTorrent is open, within 10-15 mins it crashes again. Also had Chrome Version 35.0.1916.153 m running.
Probably unrelated but Recently my Bitdefender subscription ran out so I'm using MS Security Essentials. (Please don't yell at me!) have been on MSSE for about 2 weeks and will be back on Bitdefender within days.
Does this sound like a dying HD? Have many pics/vids I would love NOT to lose forever! Should I make backing up a priority? Thanks for any assistance you can give.
Crash report:
Problem signature: Problem Event Name:BlueScreen OS Version:6.1.7601.2.1.0.768.3 Locale ID:3081
Additional information about the problem: BCCode:d1 BCP1:0000000000000028 BCP2:0000000000000002 BCP3:0000000000000000 BCP4:FFFFF880015786FD OS Version:6_1_7601 Service Pack:1_0 Product:768_1
Files that help describe the problem: C:\Windows\Minidump\061714-32573-01.dmp (Do you NEED this pasted? Won't let me attach - need admin rights! I AM admin!) C:\Users\****\AppData\Local\Temp\WER-97219-0.sysdata.xml (this is now missing)Download BlueScreenView: http://www.nirsoft.net/utils/blue_screen_view.html unzip downloaded file and DOUBLE CLICK on BlueScreenView.exe to run the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in Notepad, copy all of the content, and paste it into your next replyCheers, thanks
================================================== Dump File : 061714-32573-01.dmp Crash Time : 17/06/2014 7:54:29 PM Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x000000d1 Parameter 1 : 00000000`00000028 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff880`015786fd Caused By Driver : NETIO.SYS Caused By Address : NETIO.SYS+106fd File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75b80 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\061714-32573-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 274,672 Dump File Time : 17/06/2014 7:55:48 PM ==================================================
================================================== Dump File : 061714-41777-01.dmp Crash Time : 17/06/2014 7:36:50 PM Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x000000d1 Parameter 1 : 00000000`00000028 Parameter 2 : 00000000`00000002 Parameter 3 : 00000000`00000000 Parameter 4 : fffff880`0173c6fd Caused By Driver : NETIO.SYS Caused By Address : NETIO.SYS+106fd File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75b80 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\061714-41777-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 274,672 Dump File Time : 17/06/2014 7:38:23 PM ==================================================
Re-install your NVIDIA vid drivers and re-boot... If it still happens then you are using the wrong drivers...The error report points to your network card / drivers.
1) Have you recently updated any drivers?
2) Do you allow Windows UPDATE to install drivers?
3) If the answer to the above two questions is no, please download and install the latest driver for your Ethernet card and/or wireless card.
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