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Solve : System crashed during shutdown? |
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Answer» A weird problem: You need to ensure that ACPI is enabled in the BIOS if that board supports it... I do not have a manual of this system .... but I looked in the BIOS (Award: 09/20/200 VT694X-Med2001) and could not find any parameter refrring to ACPI Mainboard says Medion2001Good Luck Quote Good Luck meaning what, please?Click on where it says good luck and it will all be clear... Quote Click on where it says good luck and it will all be clear... (Sorry, it is rather later here and it has been a long rather hard day for me) I do no get your response: I understand from the link that the manual is no longer available, so, how do i solve the shutdown problem? Are you suspecting a HARDWARE problem here?Not sure how to use this thing but I will try. I need advice on why my system cannot boot to regular windows. I keep getting the same page that says, "sorry for the inconveniance but windows experienced a hardware or software problem while shutting down, please use the arrow keys to choose how you would like windows to start" or something of that nature. Then I get a list of options like, start windows normally, start in safe mode, start on the last good blah blah blah.... Anyway, here is the situation; When this happened, I was using real player to burn some music. After completion, I shut down real player and exited all other programs then went to re-boot because I had just installed some updates from the automatic update thing. There were like 50 something updates because I had disabled it a couple months back then enabled it again. After reboot, I kept landing on the same page and couldn't even get to safe mode. I could hear the computer clicking somethng each time, like trying to either start something or turn something off. After awhile I managed to get into safe mode and ran a virus check,...nothing. then I browsed around to see if I could figure out anything....nothing. So now I reboot trying to get back to normal windows but still end up on the same page. I am running windows XP pro and the system was running fine until I rebooted after the updates. If this makes sense to anyone, please help. thank you. 8-)After you did the clean install did the system start this behavior immediately (before you added all the ANTIVIRUS & Office stuff, along with everything else but the SP's), or after you loaded all that stuff? Alan <>< Quote After you did the clean install did the system start this behavior immediately (before you added all the antivirus & Office stuff, along with everything else but the SP's), or after you loaded all that stuff? I am not totally sure as I only noticed after the full installation .. actually at the moment when I thought that I was ready .. but probably after installation of Office 2003 as I remember a number of forced restarts during the updates of that package (first to SP2, then to updates) The order of installation that I used was: XP SP2 for XP McAfee updates via Internet for all of these Office 2003 SP2 for Office 2003 Nero Epson printer Adobe 8 modem driver (via driveragent.com) In the mean time, I have de-installed Office2003 and also RESET msconfig to start all initial systems as I had changed that also. No difference.... I found the problem: it was the modem driver. What happened was that after I completed the install, I noticed that the modem driver was missing (PCI simple comm controller). I hooked up to driveragent.com which suggested the Creatix V.90 HaM for which I downloaded the driver; all went smooth. But, APPARENTLY, it is not trhe correvt driver. I deinstalled and the problem went away. Thanks for all your help.Proper drivers are important. Glad we were able to. Alan <>< |
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