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Solve : System won't Shut Down or Restart?

Answer»

As of late my pc won't shut down or RESTART. It will clear out of desktop and will display the familiar light blue background with a message stating that Windows is shutting down... But it doesn't.

I have a Gateway PC with Pentium(R) 4 CPU 2.80GHz; 2.79GHz, 1.50 GB of RAM. Microsoft Windows XP, Home Edition Version 2002, Service Pack 3. I use Kaspersky Security.

Please LET me know if I should post more information about my pc.

added after POSTED: I just spoke to my wife about this and she said hers is behaving similarly. We switched to AT&T wireless internest last weekend. Could that be HOLDING something up?Does Windows shut down in Safe Mode?Yes, it shuts down in Safe Mode. However, I didn't choose Safe Mode W/ networking.All right.

In Safe Mode, I suggest performing a System Restore to a few days before the problem started.



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