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Answer» Dear everyone,
On two CONSECUTIVE mornings, I've had a BSOD appear upon clicking on links in Skype. The links open up IE. I had Chrome, notepad, Skype, and a few other programs open at the time.
WINDOWS 7 home premium Service Pack 1 12.00 GB RAM 64-Bit Operating System Intel Cor i7 2600 CPU @ 3.40 ghz Nvidia GeForce GT 620 @ 1024 mb.
I run Malwarebytes Pro and Microsoft Security Essentials for my malware software.
Below is the copy/pasted BSOD reports from Blue Screen View.
Thanks for your help in advance.
================================================== Dump File : 010516-15537-01.dmp Crash Time : 1/5/2016 11:26:51 AM Bug Check String : BAD_POOL_CALLER Bug Check CODE : 0x000000c2 Parameter 1 : 00000000`00000007 Parameter 2 : 00000000`0000109b Parameter 3 : 00000000`05030102 Parameter 4 : fffff8a0`0db6a890 Caused By Driver : ksthunk.sys Caused By Address : ksthunk.sys+8b9c890 File DESCRIPTION : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75bc0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\010516-15537-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 351,265 Dump File Time : 1/5/2016 11:27:28 AM ==================================================
================================================== Dump File : 010616-16660-01.dmp Crash Time : 1/6/2016 11:11:34 AM Bug Check String : BAD_POOL_CALLER Bug Check Code : 0x000000c2 Parameter 1 : 00000000`00000007 Parameter 2 : 00000000`0000109b Parameter 3 : 00000000`05030358 Parameter 4 : fffff8a0`16f90590 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+75bc0 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18247 (win7sp1_gdr.130828-1532) Processor : x64 Crash Address : ntoskrnl.exe+75bc0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\010616-16660-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 351,265 Dump File Time : 1/6/2016 11:12:10 AM ==================================================
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