hi

i have a problem about my pc. i am going to format it cause it is corrupted i mean the drive c is corrupted so im goin to format...

but when i start installing the windows xp pro there is an error.

so this is the error.

....................................... ...............................

file\i386\ntkrn\mp.exe could not be loaded

the error code is 7.


setup cannot continue
press any key to exit.

....................................... .......................

thats the error.

thanks hope you'll help me solve.Try cleaning the CD first...if that doesn't work...

Are you trying to do an upgrade from another version of Windows?

If so, TAKE a look at this recommendation from Microsoft:

Quote

1. If you are upgrading Windows 98 or Windows Millennium Edition, follow the troubleshooting steps that are described in the following Microsoft Knowledge Base article:
310064 (http://support.microsoft.com/kb/310064/) HOW TO: Troubleshoot Windows XP Problems During Installation When You Upgrade from Windows 98 or Windows Me
Test to determine if the ISSUE is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to the next step.

2. Perform a clean installation of Windows XP:

a. INSERT the Windows XP CD-ROM into your CD-ROM or DVD-ROM drive.
b. If Windows automatically detects the CD-ROM, click Install Windows to start the Windows XP Setup Wizard. If Windows does not automatically detect the CD-ROM, click Start, click Run, TYPE CD-ROM drive letter:\setup.exe, and then click OK.
c. Press ENTER.
d. Click New Installation, and then click Next.
e. Follow the instructions on your screen.

3. When you receive the "Press F6 to LOAD SCSI/Raid Drivers" prompt, press F7 to bypass Advanced Configuration and PowerInterface (ACPI) detection.

4. Finish the installation of Windows XP.