Solve : Unknown password for user account?

1.	Solve : Unknown password for user account?
Answer» I have just bought an ex demo (poss refurbished) laptop from a high street retailer while on holiday in UK. Am now back in Spain and just turned it on to find the USER account is pre-set and I have no idea how to get access to the computer. It is Vista Basic OS. Is there a by pass? or can i add another account to it? Help please! Welcome to the CH forums. Please read this article. Good luck.Thank you Dusty, I looked at the link you sent and it GAVE some good if DAUNTING options for a newbie. In the end though the retailers help desk talked me through a factory restore by interrupting the BOOT up and all seems ok. Now problem is that I am struggling to pick up a wireless network that i know is available and working fine! Still thanks for the welcome and I hope to utilise this forum more often. Jamie

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