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Solve : Used Dell on a Compaq? |
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Answer» A relative tried to install Microsoft Office from a Dell Setup disk onto a Compaq. This resulted in a system with no Office, and no modem drivers. I tried to use the Compaq boot/ setup disks, but it would not boot from them. Is there a way to completely remove the Dell setup and reinstall the Compaq? I tried to call customer support but since the computer is over a year old they wanted $$$ for help. Yes, and at first the screen says COMPAQ and then goes into a Dell-like setup.So, the computer does, indeed, RESPOND to the COMPAQ CD? That's not what I UNDERSTAND you to say in your previous post when you said it would not "boot" from it.Sorry, no. The start up process just starts with the word Compaq, but if you have a Compaq setup disk in the drive it says "can not boot from this disk"Have you tried system restore? I have had success many times when my friend goofs up her machine. Is that COMPAQ CD damaged? Do you see SCRATCHES on it? Can you view the contents of if via Windows Explorer? In your first post, you mentioned MS Office. Since when is MS Office on a Dell Setup disk? I think it's not. If they had Office installed on their original Dell computer, they probably had a separate CD for it. As far as I can tell the disks are undamaged and I can the contents in Explorer. As to why they thought this would work, who knows? Maybe I am doing a system restore wrong. But it goes back to the Dell setup.Of COURSE, it does. Using the Dell Setup disk probably formatted, i.e. erased, the hard drive and then did a fresh installation of Windows and whatever other software that was on that Dell CD.Since it seems I can't use the Compaq disks to do a freash install can I erase the HD and start over with the Compaq, or should I dig out an old HD of mine and throw it in the Compaq machine? |
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