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Solve : Vista Boot Loop? |
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Answer» Howdy: Howdy: Was it unplugged by accident ? Battery run out ? Storm ? http://www.memtest86.com/download.html Download memtest86 (using a different computer of course) Get the Windows ISO zip file. Then download/install Image Burn (it's free). Run Image Burn and select "Burn Image To Disc" Put a new CD in the laptop and select the ISO file you just downloaded and burn the ISO image. Boot off the disc and let it run for a couple of hours. If it reports and "errors" then you've got some bad ram...Before you use memtest86, go back to the Advanced Boot Options menu (where you selected "last known good...") and select "disable automatic restart on system failure", let the computer REBOOT. If by some chance your computer is blue-screening, instead of restarting, it will display a message with a bunch of gibberish. If this is the case, post what the gibberish says on your next post, if not, proceed to the memory test...Thanks a bunch EEVIAC. I did download memtest86 and ran it from boot. There were two 1GB sticks in this laptop; the first test showed errors so I ran tests on each stick separately and only one is bad. This is a friend's laptop and I keep forgetting to ask how it lost power while doing the windows updates, I assume it was the battery? Anyway, I left the one good ram in and tried it and it is still has the same problem. The windows LOGO comes up and then it goes right to the "downloadind updates" screen and runs for a few minutes and then shuts off and reboots. I tried running in safe mode and get the same thing. I'm not sure what to try next ... any thoughts?Boot the laptop into Safe Mode and see if you can get it to do a system restore.. If that doesn't do you any good, boot up your installation DVD and do a repair installation.. If that doesn't work, post the make/model of your laptop so we can proceed to hard drive diagnostics... I tried a system restore but there was no restore point (strange). I did a repair from the install disc and it said it did not need repair. Now, I have the hd connected to my desktop with a usb hd adapter and doing a chkdsk /r and defrag ... I don't EXPECT it will fix anything THOUGH. The hd is a Toshiba 120GB and toshiba has no hd diagnostics. The laptop is an hp dv9233cl. Right when it is loading the os, the windows update (... "installing update 3 of 3" ... or something like that) comes up, runs for a minute and reboots. Sure appreciate your help eeviac, any other thoughts are welcome. Scotthttp://iso.linuxquestions.org/knoppix/knoppix-5.1.1/ download this Linux ISO file and burn it with Image Burn..(select burn image to disc) Boot off the disc and press "enter" to allow the computer to boot into linux.. If it boots up without problems, then the problem is with your hard drive, if it doesn't boot up, then the problem is something other than your hard drive (motherboard maybe) Despite the outcome, you've got yourself a good Linux disc, now.. Knoppix did work, so did Avira rescue boot and BartPE. So I guess that only leaves the hd. The only other thing I thought to try is a clean install of Vista. Do you think that would be a waste of time? Thanks again for your help… Are you able to access files and stuff on the drive when its connected to the other computer ? If so, the drive may not be bad. It may just be a software issue.. Try running a Malwarebytes scan on the drive, when it's hooked up to the other computer.. Get your important files off the drive, while you're at it.. Put them on a thumb drive or the computer.. If we can avoid reinstalling, you may like this better..Thanks ... yeah, I can access files and have already backed up. I've run Avira and AVG av already with no infections. If malware comes up clean, I'm not sure where to go next. It's something about that Win Update app? Who knows, maybe it'll work when I put the hd back in? I'll have to work on it a little later now as I have to take off for a few. I guess just try reinstalling, if you're backed up... good luckPut the hard drive back into the laptop. Boot to your vista cd. Choose command prompt from the list of options. At the C prompt type: cd Windows\WinSXS and press enter. Then type: del pending.xml and press enter Restart the computer and boot to the hard drive. Same problem?I ended up reinstalling vista and it kept the old files so all is well. I sure appreciate all the help I got here...It would have been interesting to see what happened with JJ's suggestion... oh, well glad you got it working |
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