| 1. |
Solve : Vista Started Running Slow? |
|
Answer» Hello, Windows likes approx. 15% free for comfortQuote from: Broni on April 03, 2009, 06:03:09 PM Windows likes approx. 15% free for comfort oh the minimum required for the built in windows defragmenter to work without that "disk space too low, please clean up or delete some files on computer to increase disk space" type message appears.It seems to be running a little bit easier, but still lags a bit and spikes up to 80-90% when I open a folder or click between tabs in firefox. Just typing fast in this reply box causes it to lag. Here is that log you asked for. Process PID CPU Description Company Name Command Line System Idle Process 0 27.68 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 460 Windows Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe csrss.exe 520 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 wininit.exe 560 Windows Start-Up Application Microsoft Corporation wininit.exe services.exe 604 2.18 Services and Controller app Microsoft Corporation C:\Windows\system32\services.exe svchost.exe 792 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k DcomLaunch svchost.exe 856 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k rpcss svchost.exe 984 1.46 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted audiodg.exe 1148 Windows Audio Device Graph Isolation Microsoft Corporation C:\Windows\system32\AUDIODG.EXE 0x2e4 svchost.exe 1016 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted dwm.exe 2408 Desktop WINDOW Manager Microsoft Corporation "C:\Windows\system32\Dwm.exe" svchost.exe 1052 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k netsvcs taskeng.exe 3148 Task Scheduler Engine Microsoft Corporation taskeng.exe {5DFABFEC-8AE4-42E0-AB86-BEA2A46635C9} taskeng.exe 3996 0.73 Task Scheduler Engine Microsoft Corporation taskeng.exe {686FDAE8-6600-4B73-AAE2-39E4BFB5A3EC} wuauclt.exe 4308 Windows Update Automatic Updates Microsoft Corporation "C:\Windows\system32\wuauclt.exe" svchost.exe 1180 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k GPSvcGroup SLsvc.exe 1244 Microsoft Software Licensing Service Microsoft Corporation C:\Windows\system32\SLsvc.exe svchost.exe 1292 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalService svchost.exe 1456 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkService aawservice.exe 1628 Ad-Aware Service Lavasoft "C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe" spoolsv.exe 1804 Spooler SubSystem App Microsoft Corporation C:\Windows\System32\spoolsv.exe svchost.exe 1836 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork AppleMobileDeviceService.exe 2016 Apple Mobile Device Service Apple Inc. "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe" mDNSResponder.exe 120 Bonjour Service Apple Inc. "C:\Program Files\Bonjour\mDNSResponder.exe" svchost.exe 304 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k bthsvcs jqs.exe 392 Java(TM) Quick Starter Service Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf" ccSvcHst.exe 840 Symantec Service Framework Symantec Corporation "C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files\Norton Internet Security\Engine\16.5.0.135\diMaster.dll" /prefetch:1 ccSvcHst.exe 3824 Symantec Service Framework Symantec Corporation "C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe" /c /a /s UserSession PnkBstrA.exe 976 C:\Windows\system32\PnkBstrA.exe svchost.exe 1988 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted rpcnet.exe 1992 rpcnet Absolute Software Corp. C:\Windows\system32\rpcnet.exe svchost.exe 2052 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k imgsvc dllhost.exe 2116 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{BDFEFE06-0F3F-44F4-984D-3BF2A1CA8D75} svchost.exe 2208 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k WerSvcGroup winvnc4.exe 2248 VNC Server Free Edition for Win32 RealVNC Ltd. "C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service SearchIndexer.exe 2300 Microsoft Windows Search Indexer Microsoft Corporation C:\Windows\system32\SearchIndexer.exe /Embedding tcsd_win32.exe 2516 "C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe" dllhost.exe 2952 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{02D4B3F1-FD88-11D1-960D-00805FC79235} wmpnetwk.exe 3508 Windows Media Player Network Sharing Service Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnetwk.exe" msdtc.exe 3564 MS DTCconsole program Microsoft Corporation C:\Windows\System32\msdtc.exe iPodService.exe 4876 iPodService Module Apple Inc. "C:\Program Files\iPod\bin\iPodService.exe" lsass.exe 616 Local Security Authority Process Microsoft Corporation C:\Windows\system32\lsass.exe lsm.exe 624 Local Session Manager Service Microsoft Corporation C:\Windows\system32\lsm.exe csrss.exe 572 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 winlogon.exe 764 Windows Logon Application Microsoft Corporation winlogon.exe explorer.exe 2472 Windows Explorer Microsoft Corporation C:\Windows\Explorer.EXE rundll32.exe 2928 Windows host process (Rundll32) Microsoft Corporation "C:\Windows\System32\rundll32.exe" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit rundll32.exe 3028 Windows host process (Rundll32) Microsoft Corporation "C:\Windows\System32\rundll32.exe" C:\Windows\system32\nvHotkey.dll,Start jusched.exe 3052 Java(TM) Platform SE binary Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jusched.exe" WavXDocMgr.exe 3068 WavX Document Manager Application Wave Systems Corp. "C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe" SecureUpgrade.exe 3076 Check For Later Product Line Wave Systems Corp. "C:\Program Files\Wave Systems Corp\SecureUpgrade.exe" iTunesHelper.exe 3108 iTunesHelper Module Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe" wmpnscfg.exe 3272 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnscfg.exe" SetPoint.exe 3304 Logitech SetPoint Event Manager (UNICODE) Logitech, Inc. "C:\Program Files\Logitech\SetPoint\SetPoint.exe" KHALMNPR.exe 3924 Logitech KHAL Main Process Logitech, Inc. KHALMNPR.EXE /API procexp.exe 5964 3.64 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\Bob\Documents\Process Explorer\procexp.exe" Ventrilo.exe 3444 Ventrilo by Flagship Industries, Inc. "C:\Program Files\Ventrilo\Ventrilo.exe" iTunes.exe 3144 0.73 iTunes Apple Inc. "C:\Program Files\iTunes\iTunes.exe" AppleMobileDeviceHelper.exe 5464 AppleMobileDeviceHelper "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe" --pipe \\.\pipe\29996413-1993606544175843144 --parentPipe distnoted.exe 1592 distnoted.exe "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe" WINWORD.EXE 2628 Microsoft Office Word Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" rundll32.exe 3180 Windows host process (Rundll32) Microsoft Corporation rundll32 NVSVC.DLL,nvsvcInitialize firefox.exe 4452 64.09 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe" I also just deleted some stuff and now I have 21.6GB's of 109 free. This laptop has 2GB's of ram and has a 2.2GHz dual core. I've had the space down to just a couple of GB's free and it was faster than it is now. That svchost that was taking up a lot of the CPU I ended it and restarted and it's not taking up that amount of CPU anymore. I'm so confused now with why it's running so slow. Just typing here, every several seconds it freezes up and takes a second to catch up with what I'm typing. Arg, this is frustrating lol.Firefox is using over 64% of your CPU cycles, which is not normal. You're not opening any new pages, while running Process Explorer? Did you try to free some HD space? You never said, how much RAM you have. Do this. Close Firefox. Wait a few moments, because sometimes it takes some time to close FF process. Post new PE log. Go Start>All Programs>Mozilla Firefox, click on Mozilla Firefox (safe mode). Post new PE log.I did as you said, when I closed firefox my CPU cycles went down to 5-10%, I am running firefox in safemode now and it seems a whole lot better. No lag so far. It does spike up to 60-70% sometimes, but this is much better. It is steadily running at around 30% which is pretty smooth. So does this mean one of my plugins or scripts is lagging my laptop? My specs are at the bottom of my previous post, I was modifying it while you wrote your last response. Thanks for your help so far! Process PID CPU Description Company Name Command Line System Idle Process 0 59.77 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 460 Windows Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe csrss.exe 520 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 wininit.exe 560 Windows Start-Up Application Microsoft Corporation wininit.exe services.exe 604 2.37 Services and Controller app Microsoft Corporation C:\Windows\system32\services.exe svchost.exe 792 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k DcomLaunch mobsync.exe 6064 Microsoft Sync Center Microsoft Corporation C:\Windows\System32\mobsync.exe -Embedding svchost.exe 856 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k rpcss svchost.exe 984 2.96 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted audiodg.exe 1148 Windows Audio Device Graph Isolation Microsoft Corporation C:\Windows\system32\AUDIODG.EXE 0x2e4 svchost.exe 1016 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted dwm.exe 2408 Desktop Window Manager Microsoft Corporation "C:\Windows\system32\Dwm.exe" svchost.exe 1052 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k netsvcs taskeng.exe 3148 Task Scheduler Engine Microsoft Corporation taskeng.exe {5DFABFEC-8AE4-42E0-AB86-BEA2A46635C9} taskeng.exe 3996 Task Scheduler Engine Microsoft Corporation taskeng.exe {686FDAE8-6600-4B73-AAE2-39E4BFB5A3EC} wuauclt.exe 4308 Windows Update Automatic Updates Microsoft Corporation "C:\Windows\system32\wuauclt.exe" svchost.exe 1180 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k GPSvcGroup SLsvc.exe 1244 Microsoft Software Licensing Service Microsoft Corporation C:\Windows\system32\SLsvc.exe svchost.exe 1292 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalService svchost.exe 1456 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkService aawservice.exe 1628 Ad-Aware Service Lavasoft "C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe" spoolsv.exe 1804 Spooler SubSystem App Microsoft Corporation C:\Windows\System32\spoolsv.exe svchost.exe 1836 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork AppleMobileDeviceService.exe 2016 Apple Mobile Device Service Apple Inc. "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe" mDNSResponder.exe 120 Bonjour Service Apple Inc. "C:\Program Files\Bonjour\mDNSResponder.exe" svchost.exe 304 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k bthsvcs jqs.exe 392 Java(TM) Quick Starter Service Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf" ccSvcHst.exe 840 Symantec Service Framework Symantec Corporation "C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files\Norton Internet Security\Engine\16.5.0.135\diMaster.dll" /prefetch:1 ccSvcHst.exe 3824 Symantec Service Framework Symantec Corporation "C:\Program Files\Norton Internet Security\Engine\16.5.0.135\ccSvcHst.exe" /c /a /s UserSession PnkBstrA.exe 976 C:\Windows\system32\PnkBstrA.exe svchost.exe 1988 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted rpcnet.exe 1992 rpcnet Absolute Software Corp. C:\Windows\system32\rpcnet.exe svchost.exe 2052 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k imgsvc dllhost.exe 2116 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{BDFEFE06-0F3F-44F4-984D-3BF2A1CA8D75} svchost.exe 2208 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k WerSvcGroup winvnc4.exe 2248 VNC Server Free Edition for Win32 RealVNC Ltd. "C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service SearchIndexer.exe 2300 Microsoft Windows Search Indexer Microsoft Corporation C:\Windows\system32\SearchIndexer.exe /Embedding SearchProtocolHost.exe 4180 Microsoft Windows Search Protocol Host Microsoft Corporation "C:\Windows\system32\SearchProtocolHost.exe" Global\UsGthrFltPipeMssGthrPipe21_ Global\UsGthrCtrlFltPipeMssGthrPipe21 1 -2147483646 "Software\Microsoft\Windows Search" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 4.0 Robot) " "C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc" "DownLevelDaemon" SearchFilterHost.exe 5172 Microsoft Windows Search Filter Host Microsoft Corporation "C:\Windows\system32\SearchFilterHost.exe" 0 644 648 656 65536 652 tcsd_win32.exe 2516 "C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe" dllhost.exe 2952 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{02D4B3F1-FD88-11D1-960D-00805FC79235} wmpnetwk.exe 3508 Windows Media Player Network Sharing Service Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnetwk.exe" msdtc.exe 3564 MS DTCconsole program Microsoft Corporation C:\Windows\System32\msdtc.exe iPodService.exe 4876 iPodService Module Apple Inc. "C:\Program Files\iPod\bin\iPodService.exe" lsass.exe 616 Local Security Authority Process Microsoft Corporation C:\Windows\system32\lsass.exe lsm.exe 624 Local Session Manager Service Microsoft Corporation C:\Windows\system32\lsm.exe csrss.exe 572 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 winlogon.exe 764 Windows Logon Application Microsoft Corporation winlogon.exe explorer.exe 2472 2.96 Windows Explorer Microsoft Corporation C:\Windows\Explorer.EXE rundll32.exe 2928 Windows host process (Rundll32) Microsoft Corporation "C:\Windows\System32\rundll32.exe" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit rundll32.exe 3028 Windows host process (Rundll32) Microsoft Corporation "C:\Windows\System32\rundll32.exe" C:\Windows\system32\nvHotkey.dll,Start jusched.exe 3052 Java(TM) Platform SE binary Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jusched.exe" WavXDocMgr.exe 3068 WavX Document Manager Application Wave Systems Corp. "C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe" SecureUpgrade.exe 3076 Check For Later Product Line Wave Systems Corp. "C:\Program Files\Wave Systems Corp\SecureUpgrade.exe" iTunesHelper.exe 3108 iTunesHelper Module Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe" wmpnscfg.exe 3272 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnscfg.exe" SetPoint.exe 3304 Logitech SetPoint Event Manager (UNICODE) Logitech, Inc. "C:\Program Files\Logitech\SetPoint\SetPoint.exe" KHALMNPR.exe 3924 Logitech KHAL Main Process Logitech, Inc. KHALMNPR.EXE /API procexp.exe 5964 10.06 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\Bob\Documents\Process Explorer\procexp.exe" Ventrilo.exe 3444 Ventrilo by Flagship Industries, Inc. "C:\Program Files\Ventrilo\Ventrilo.exe" iTunes.exe 3144 iTunes Apple Inc. "C:\Program Files\iTunes\iTunes.exe" AppleMobileDeviceHelper.exe 5464 AppleMobileDeviceHelper "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe" --pipe \\.\pipe\29996413-1993606544175843144 --parentPipe distnoted.exe 1592 distnoted.exe "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe" WINWORD.EXE 2628 Microsoft Office Word Microsoft Corporation "C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" firefox.exe 5904 21.90 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode rundll32.exe 3180 Windows host process (Rundll32) Microsoft Corporation rundll32 NVSVC.DLL,nvsvcInitialize 30% is better, but still HIGH. My FF never uses more than 2-3% of CPU at the most. Go Start>Run (Start Search in Vista), type in: msconfig Click OK (hit Enter in Vista). Click on Startup tab. Click Disable all Click Services tab. Put checkmark in Hide all Microsoft services Click Disable all. Click OK. Restart computer in Normal Mode. NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running. If you use Windows firewall, you're fine. Run FF with no-adds, and post new PE log. P. S. I'll be gone for couple of hours... Sorry it's taken so long. I did as you said and this is the PE log when I'm running firefox in safemode. Process PID CPU Description Company Name Command Line System Idle Process 0 93.39 procexp.exe 1984 2.99 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "c:\Users\Bob\Documents\Process Explorer\procexp.exe" svchost.exe 1008 2.24 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted services.exe 608 1.49 Services and Controller app Microsoft Corporation C:\Windows\system32\services.exe wuauclt.exe 2796 Windows Update Automatic Updates Microsoft Corporation "C:\Windows\system32\wuauclt.exe" wmpnscfg.exe 3164 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnscfg.exe" wmpnetwk.exe 3200 Windows Media Player Network Sharing Service Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnetwk.exe" winlogon.exe 704 Windows Logon Application Microsoft Corporation winlogon.exe wininit.exe 564 Windows Start-Up Application Microsoft Corporation wininit.exe TrustedInstaller.exe 1784 Windows Modules Installer Microsoft Corporation C:\Windows\servicing\TrustedInstaller.exe taskeng.exe 2784 Task Scheduler Engine Microsoft Corporation taskeng.exe {169456CF-BB5B-4D12-AA77-1B76038A520C} taskeng.exe 2144 Task Scheduler Engine Microsoft Corporation taskeng.exe {BD59BD6B-5C28-409B-AED2-B5F4885BA333} System 4 svchost.exe 1040 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted svchost.exe 1060 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k netsvcs svchost.exe 1500 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkService svchost.exe 1324 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalService svchost.exe 864 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k rpcss svchost.exe 808 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k DcomLaunch svchost.exe 1228 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k GPSvcGroup svchost.exe 1760 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork svchost.exe 1948 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k bthsvcs svchost.exe 2028 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted svchost.exe 280 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k imgsvc svchost.exe 1480 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k WerSvcGroup spoolsv.exe 1724 Spooler SubSystem App Microsoft Corporation C:\Windows\System32\spoolsv.exe smss.exe 388 Windows Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe SLsvc.exe 1284 Microsoft Software Licensing Service Microsoft Corporation C:\Windows\system32\SLsvc.exe SearchIndexer.exe 860 Microsoft Windows Search Indexer Microsoft Corporation C:\Windows\system32\SearchIndexer.exe /Embedding OrbTray.exe 2836 Orb Orb Networks "C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe" Orb.exe 3436 Orb Application Orb Networks, Inc. "C:\Program Files\Orb Networks\Orb\bin\Orb.exe" msdtc.exe 2492 MS DTCconsole program Microsoft Corporation C:\Windows\System32\msdtc.exe msconfig.exe 2960 System Configuration Utility Microsoft Corporation "C:\Windows\System32\msconfig.exe" /auto lsm.exe 632 Local Session Manager Service Microsoft Corporation C:\Windows\system32\lsm.exe lsass.exe 620 Local Security Authority Process Microsoft Corporation C:\Windows\system32\lsass.exe Interrupts n/a Hardware Interrupts firefox.exe 3136 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe" "-safe-mode" explorer.exe 2808 Windows Explorer Microsoft Corporation C:\Windows\Explorer.EXE dwm.exe 2752 Desktop Window Manager Microsoft Corporation "C:\Windows\system32\Dwm.exe" DPCs n/a Deferred Procedure Calls dllhost.exe 652 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{BDFEFE06-0F3F-44F4-984D-3BF2A1CA8D75} dllhost.exe 2236 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{02D4B3F1-FD88-11D1-960D-00805FC79235} csrss.exe 576 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 csrss.exe 524 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 audiodg.exe 1192 Windows Audio Device Graph Isolation Microsoft Corporation C:\Windows\system32\AUDIODG.EXE 0x304 This is the PE log when I run firefox normally, it's down to only a few % Process PID CPU Description Company Name Command Line System Idle Process 0 96.66 procexp.exe 1984 2.25 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "c:\Users\Bob\Documents\Process Explorer\procexp.exe" services.exe 608 1.50 Services and Controller app Microsoft Corporation C:\Windows\system32\services.exe wuauclt.exe 2796 Windows Update Automatic Updates Microsoft Corporation "C:\Windows\system32\wuauclt.exe" wmpnscfg.exe 3164 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnscfg.exe" wmpnetwk.exe 3200 Windows Media Player Network Sharing Service Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnetwk.exe" winlogon.exe 704 Windows Logon Application Microsoft Corporation winlogon.exe wininit.exe 564 Windows Start-Up Application Microsoft Corporation wininit.exe TrustedInstaller.exe 1784 Windows Modules Installer Microsoft Corporation C:\Windows\servicing\TrustedInstaller.exe taskeng.exe 2784 Task Scheduler Engine Microsoft Corporation taskeng.exe {169456CF-BB5B-4D12-AA77-1B76038A520C} taskeng.exe 2144 Task Scheduler Engine Microsoft Corporation taskeng.exe {BD59BD6B-5C28-409B-AED2-B5F4885BA333} System 4 svchost.exe 1500 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkService svchost.exe 1040 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted svchost.exe 808 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k DcomLaunch svchost.exe 1760 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork svchost.exe 1008 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted svchost.exe 1060 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k netsvcs svchost.exe 1324 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalService svchost.exe 864 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k rpcss svchost.exe 1228 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k GPSvcGroup svchost.exe 1948 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k bthsvcs svchost.exe 2028 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted svchost.exe 280 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k imgsvc svchost.exe 1480 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k WerSvcGroup spoolsv.exe 1724 Spooler SubSystem App Microsoft Corporation C:\Windows\System32\spoolsv.exe smss.exe 388 Windows Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe SLsvc.exe 1284 Microsoft Software Licensing Service Microsoft Corporation C:\Windows\system32\SLsvc.exe SearchIndexer.exe 860 Microsoft Windows Search Indexer Microsoft Corporation C:\Windows\system32\SearchIndexer.exe /Embedding OrbTray.exe 2836 Orb Orb Networks "C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe" Orb.exe 3436 Orb Application Orb Networks, Inc. "C:\Program Files\Orb Networks\Orb\bin\Orb.exe" notepad.exe 3432 Notepad Microsoft Corporation "C:\Windows\system32\NOTEPAD.EXE" C:\Users\Bob\Documents\Process Explorer\ProcexpFFsafemode.txt msdtc.exe 2492 MS DTCconsole program Microsoft Corporation C:\Windows\System32\msdtc.exe msconfig.exe 2960 System Configuration Utility Microsoft Corporation "C:\Windows\System32\msconfig.exe" /auto lsm.exe 632 Local Session Manager Service Microsoft Corporation C:\Windows\system32\lsm.exe lsass.exe 620 Local Security Authority Process Microsoft Corporation C:\Windows\system32\lsass.exe Interrupts n/a Hardware Interrupts firefox.exe 3308 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe" explorer.exe 2808 Windows Explorer Microsoft Corporation C:\Windows\Explorer.EXE dwm.exe 2752 Desktop Window Manager Microsoft Corporation "C:\Windows\system32\Dwm.exe" DPCs n/a Deferred Procedure Calls dllhost.exe 652 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{BDFEFE06-0F3F-44F4-984D-3BF2A1CA8D75} dllhost.exe 2236 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{02D4B3F1-FD88-11D1-960D-00805FC79235} csrss.exe 576 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 csrss.exe 524 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 audiodg.exe 1192 Windows Audio Device Graph Isolation Microsoft Corporation C:\Windows\system32\AUDIODG.EXE 0x304 Now, it looks normal. Repeat same procedure, but this time disable Norton's entries only. Restart, and run PE again.Ok, I enabled everything else besides Norton, here it is again. Process PID CPU Description Company Name Command Line System Idle Process 0 88.32 svchost.exe 1080 5.20 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted procexp.exe 4428 2.97 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "c:\Users\Bob\Documents\Process Explorer\procexp.exe" services.exe 640 1.48 Services and Controller app Microsoft Corporation C:\Windows\system32\services.exe Orb.exe 3816 0.74 Orb Application Orb Networks, Inc. "C:\Program Files\Orb Networks\Orb\bin\Orb.exe" DPCs n/a 0.74 Deferred Procedure Calls YStart.exe 2176 Application Starter CASIO COMPUTER CO.,LTD. "C:\Program Files\CASIO\YouTube Uploader for CASIO\YStart.exe" wuauclt.exe 4140 Windows Update Automatic Updates Microsoft Corporation "C:\Windows\system32\wuauclt.exe" wmpnscfg.exe 2412 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnscfg.exe" wmpnetwk.exe 2264 Windows Media Player Network Sharing Service Microsoft Corporation "C:\Program Files\Windows Media Player\wmpnetwk.exe" WmiPrvSE.exe 2856 WMI Provider Host Microsoft Corporation C:\Windows\system32\wbem\wmiprvse.exe winvnc4.exe 2136 VNC Server Free Edition for Win32 RealVNC Ltd. "C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service winlogon.exe 808 Windows Logon Application Microsoft Corporation winlogon.exe wininit.exe 596 Windows Start-Up Application Microsoft Corporation wininit.exe WavXDocMgr.exe 3696 WavX Document Manager Application Wave Systems Corp. "C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe" tcsd_win32.exe 2228 "C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe" taskeng.exe 3440 Task Scheduler Engine Microsoft Corporation taskeng.exe {8BE1F400-0A23-453E-B2B7-12C676B3B61C} taskeng.exe 2524 Task Scheduler Engine Microsoft Corporation taskeng.exe {55A89D85-AC86-4F30-B8E9-65066E8F11BD} System 4 svchost.exe 1512 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkService svchost.exe 832 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k DcomLaunch svchost.exe 1048 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted svchost.exe 1108 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k netsvcs svchost.exe 1348 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalService svchost.exe 896 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k rpcss svchost.exe 1240 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k GPSvcGroup svchost.exe 1892 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork svchost.exe 476 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k bthsvcs svchost.exe 1000 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted svchost.exe 352 Host Process for Windows Services Microsoft Corporation C:\Windows\system32\svchost.exe -k imgsvc svchost.exe 2112 Host Process for Windows Services Microsoft Corporation C:\Windows\System32\svchost.exe -k WerSvcGroup spoolsv.exe 1856 Spooler SubSystem App Microsoft Corporation C:\Windows\System32\spoolsv.exe smss.exe 452 Windows Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe SLsvc.exe 1296 Microsoft Software Licensing Service Microsoft Corporation C:\Windows\system32\SLsvc.exe SetPoint.exe 2336 Logitech SetPoint Event Manager (UNICODE) Logitech, Inc. "C:\Program Files\Logitech\SetPoint\SetPoint.exe" SecureUpgrade.exe 3744 Check For Later Product Line Wave Systems Corp. "C:\Program Files\Wave Systems Corp\SecureUpgrade.exe" SearchProtocolHost.exe 4696 Microsoft Windows Search Protocol Host Microsoft Corporation "C:\Windows\system32\SearchProtocolHost.exe" Global\UsGthrFltPipeMssGthrPipe3_ Global\UsGthrCtrlFltPipeMssGthrPipe3 1 -2147483646 "Software\Microsoft\Windows Search" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 4.0 Robot) " "C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc" "DownLevelDaemon" SearchIndexer.exe 2184 Microsoft Windows Search Indexer Microsoft Corporation C:\Windows\system32\SearchIndexer.exe /Embedding SearchFilterHost.exe 4728 Microsoft Windows Search Filter Host Microsoft Corporation "C:\Windows\system32\SearchFilterHost.exe" 0 644 648 656 65536 652 rundll32.exe 3800 Windows host process (Rundll32) Microsoft Corporation "C:\Windows\System32\rundll32.exe" C:\Windows\system32\nvHotkey.dll,Start rundll32.exe 1140 Windows host process (Rundll32) Microsoft Corporation rundll32 NVSVC.DLL,nvsvcInitialize rundll32.exe 3792 Windows host process (Rundll32) Microsoft Corporation "C:\Windows\System32\rundll32.exe" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit rpcnet.exe 1308 rpcnet Absolute Software Corp. C:\Windows\system32\rpcnet.exe reader_sl.exe 1232 Adobe Acrobat SpeedLauncher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe" PnkBstrA.exe 892 C:\Windows\system32\PnkBstrA.exe OrbTray.exe 3516 Orb Orb Networks "C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe" msdtc.exe 2736 MS DTCconsole program Microsoft Corporation C:\Windows\System32\msdtc.exe msconfig.exe 3684 System Configuration Utility Microsoft Corporation "C:\Windows\System32\msconfig.exe" /auto mDNSResponder.exe 388 Bonjour Service Apple Inc. "C:\Program Files\Bonjour\mDNSResponder.exe" lsm.exe 664 Local Session Manager Service Microsoft Corporation C:\Windows\system32\lsm.exe lsass.exe 652 Local Security Authority Process Microsoft Corporation C:\Windows\system32\lsass.exe KHALMNPR.exe 976 Logitech KHAL Main Process Logitech, Inc. KHALMNPR.EXE /API jusched.exe 3708 Java(TM) Platform SE binary Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jusched.exe" jqs.exe 564 Java(TM) Quick Starter Service Sun Microsystems, Inc. "C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf" iTunesHelper.exe 4088 iTunesHelper Module Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe" iPodService.exe 3164 iPodService Module Apple Inc. "C:\Program Files\iPod\bin\iPodService.exe" Interrupts n/a Hardware Interrupts firefox.exe 4660 Firefox Mozilla Corporation "C:\Program Files\Mozilla Firefox\firefox.exe" explorer.exe 3496 Windows Explorer Microsoft Corporation C:\Windows\Explorer.EXE dwm.exe 3452 Desktop Window Manager Microsoft Corporation "C:\Windows\system32\Dwm.exe" dllhost.exe 2036 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{BDFEFE06-0F3F-44F4-984D-3BF2A1CA8D75} dllhost.exe 2476 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{02D4B3F1-FD88-11D1-960D-00805FC79235} csrss.exe 608 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 csrss.exe 556 Client Server Runtime Process Microsoft Corporation C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16 audiodg.exe 1208 Windows Audio Device Graph Isolation Microsoft Corporation C:\Windows\system32\AUDIODG.EXE 0x2e0 AppleMobileDeviceService.exe 384 Apple Mobile Device Service Apple Inc. "C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe" aawservice.exe 1680 Ad-Aware Service Lavasoft "C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe" See? Excellent! Get rid of Norton, using this: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039 Replace it with one of these: - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html - Avira free antivirus: http://www.free-av.com/en/download/index.html - free PC Tools Firewall Plus: http://www.pctools.com/firewall/ - free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/ NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product. If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use PC Tools Firewall Plus. If you decide to install Comodo, make sure, Windows firewall is turned off. IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall. |
|