Good Day.

I have a Toshiba laptop that will not successfully load Vista.

It appeared to be working properly, until I ran an AVG virus scan. It was running slow, but okay for about 4 hours and I left it go. When I returned to the unit, screen was on but dark, lights on and wouldn't 'wake up'. Eventually POWERED off and has not been able to load to completion. I do get the error screen with the option to repair the start up; I accept that option, but never get more than a on-but-dark screen; power is still on.

What next? No Vista CD, just the key on the bottom of the unit.

Hope SOMEONE can help.

JCan you boot into Safe Mode? BIOS?Vista Recovery CD .iso DLoad.Tried starting in safe mode - several 'windows/system32/drivers' loaded, but then stopped at crcdisk.sys; after about a 2 minute stall, machine restarted and I got the Windows Error Recovery screen. Two options here, starting in a repair mode and starting NORMALLY. If I try to start normally, I eventually get a blue screen flash and then a reboot; if I try to start in repair mode, it GOES to the never-ending on-but-dark screen.

Don't understand the question on the bios.