i am trying to fix my girlfriends computer and i think i am a little over my head. now i know what i am about to say is the problem but she won't listen. when she spends time on myspace the computer will lock up and go to the blue screen. i have tried most of all the little stuff, but not sure if i have covered it all. i have been running AVAST anti. and HJ this. i am at work right now so i don't have much info but, i do know that it is only about 2 years old and it is a Vista. if anyone COULD GIVE a little advice or tell me what i should grab for y'all when i get HOME it would be much appreciated.  thanks in advanced  CMore info is needed please: Exact error messages, what hardware and version Vista your running etc. All blue screens give reason as to the failure and there are so many blue screen combinations that without the exact error we CANT give any suggestions to fix.how would i go about exacting the error message? i will get the hardware and version when i get home. i have seen at least three of them so far different ones.  thank you for your help. defiantly will become a regular here Navigate to: C:\Windows\Minidump folder.
If you see any .dmp files, zip all of them, and ATTACH zipped file to your next reply.
Vista users You may need to copy .dmp files, paste them into some other folder, or desktop, and zip them there.
thanks Broni never would of thought of it ill try to get that tonight
thanks againSure thing