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Solve : Will it happen again??? I hope not!!!? |
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Answer» This is the first time my computer has not successfully unhibernated. When I try to start it now, the screen does not turn on anything, or is black (cannot tell). The laptop makes no sound, except after a few minutes, the fan gets louder, as if the CPU is being completely used. I tried unplugging it and removing the battery a few times, but it will still not restart. I tried pressing F2, Esc, CTrl+Alt+Del, SysRq, and Del but nothing happens, but I think the BIOS should respond to one of these after I unplug the computer and restart it. This is a 6-month old HP laptop.Send it back to avoid even more problems in the future.It was working fine when I hibernated it, so I don't think this is a hardware issue. If I do have to send it in, will I get all my data back? How long will this take? What I'm trying to say is, that unless you made some serious changes to your laptop configuration (hardware/software), and your laptop doesn't work after 6 months of USE, I'd return it right away.I know what you mean; if this happens again in another 6 months, right when my warranty expires, it will be bad. But I thought this was maybe a software bug that would be easy to fix even if it does happen again. I contacted HP through live chat, and they said I can send the laptop in free to get it fixed (because of warranty). They think it is a hardware issue; I guess they'll find out. I actually think I can survive without that laptop for a week. I think, this is the best option.On about the tenth try, the laptop started up just fine. I did something like turn laptop on, wait, unplug (AC + battery), repeat, wait, ask HP, POWER drain, re-seat memory, power on, wait, not starting still, unplug, power on, unplug, repeat, give up, come back an HOUR later, power on, Vista un-hibernates. As you can see from this list of events, unplugging the laptop did not affect Vista at all! If Vista had been running when I unplugged it, it would have crashed and restarted, not un-hibernated. So Vista was not loading when the laptop was not working, so maybe the BIOS was not working right. Has this happened to anyone before? Is this a one-time bug, or could this be a big problem in the future? If it doesn't happen again soon, can I assume it is working well? Quote from: Broni on November 26, 2007, 04:35:17 PM What I'm trying to say is, that unless you made some serious changes to your laptop configuration (hardware/software), and your laptop doesn't work after 6 months of use, I'd return it right away. This is still your best option...don't change your mind because you were able to "fix" it once. You have an intermittent problem which are the toughest to diagnose and HP is probably correct in assuming it is a hardware issue...After a bit more testing, I sent the laptop into HP, and it just came back today. One complaint I have, the laptop screen is very dirty now and will have to be wiped clean a bit. It came back with a paper that says: Problem description: replace mlbTP Parts replaced: 6K.4C0MB.001 (SHIBA 12MB FF PAV 05234-4 6L W/O C&D) I have no idea what that means they replaced!! Does anyone know?Thanks for posting back mlbTP? No CLUE...Call HP. I want to know, too.At first i assumed a MBoard chip...but could find no data on it. Could possibly be their own part # system .... Glad to hear you got it solved.Hi. I just had time tonight to contact HP. Quote Vincent: Hello Kristopher I wish HP could have kept the LCD screen a bit cleaner, but at least I didn't have to pay for a new motherboard! WOW! Mystery solved.... Thanks for posting back |
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