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Solve : Win 7 log on issue?

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Greetings all,
     I  have an HP p6320f  desktop, Win 7 Home Premium SP1.   Short story long - Some type of major crash, am finally able to get to the desktop in safe mode, but when I try to boot normally I get to the user screen   "The user profile service service failed the logon. user profile cannot be loaded"   I have only ever had 1 user acct (admin).    There are so many error messages in event viewer I wouldn't know where to start.  thx.http://answers.microsoft.com/en-us/windows/forum/windows_vista-security/user-profile-service-service-failed-the-logon-user/4ed66b21-c23e-42f1-98b2-706dcf931fae
A complete guide to fix this problem.Thx - Will follow when I get home tonight.I (nervously) EDITED the registry per the link.  PC booted fine but with error msg on desktop "windows version may not be genuine, click here"  Led me to Microsoft website, where for nearly 3hrs it stayed with a spinning circle "validating windows".  Gave me a "restore previous session"  which led me to the page (youtube video) my daughter was watching when it locked up initially.  Ran avast and Malwarebytes scans - ok.   On next reboot "Restart and select proper boot device or insert boot media"   Could not  get into setup , safemode, anything.  Opened up case, unplugged , cleaned and reseated HD, PS, etc connections.  On reboot was able to get F9 (HP diagnostic tools). CPU and RAM passed,  HD error BIOHD-2.  From my initial research I gather my HD is toast.   Any thoughts or magic out there ?  Thx.Next day I was able to get into setup.  Ran SMART status from BIOS - "Hard drive failure imminent" blah blah  Just wondering outloud, How difficult is it to ascertain whether this was a result of an outside threat or an internal failure ?  If it died from a virus fine.  If it was due to internal mechanical  failure it really irks me to think that as long as WD has been making hard drives, a 2yr life expectancy for a modern 1TB Hard Drive is just considered acceptable ?2 years? That's a comparatively short lifetime for a hard drive... (http://www.makeuseof.com/tag/5-signs-hard-drive-lifetime/) average...3-5 years... I still use a 4200 RPM 40 GB IDE Toshiba laptop hard drive from 2002 and its working strong and steady...one of my primary hard drives is a Fujitsu MHV series laptop hard drive taken from a computer which I bought in 2005...
It seems that hard drive manufs are skimping on materials these days... I remember not too long ago Seagate ISSUED a recall of their Barracuda 7200 RPM 1 TB hard drives because they were failing by the dozen...

Looking at your first post... a "major crash" FOLLOWED by data corruption to the point where you can't load your Windows account signaled the threat of a Hard Drive failure.
Outside threat? Unless your computer was roughly handled or accidentally pushed over when running it probably is a fault with the hard drive itself...

Just in case there is a chance your data may be recoverable, try this: http://lifehacker.com/5515337/save-a-failed-hard-drive-in-your-freezer-redux, then use http://www.cgsecurity.org/wiki/TestDisk to repair the damaged sectors of the hard drive, and then immediately backup all your important data to another hard drive via a Linux Live CD.Could have been a bios update need first..update BIOS ?I think you can safely ignore that post... It is already evident that your hard drive has failed.... if there really was a BIOS problem you would have noticed issues since the day you bought the computer.... BIOS errors don't crop out of nowhere Quote from: glathem40 on March 01, 2012, 10:28:31 PM

if it died from a virus fine.

Hard drives don't "die from viruses". They aren't alive. A computer virus is a piece of malicious code (software) that disrupts or alters other software (operating system, settings, programs).

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If it was due to internal mechanical  failure it really irks me to think that as long as WD has been making hard drives, a 2yr life expectancy for a modern 1TB Hard Drive is just considered acceptable ?

It happens. It is not considered acceptable. You were unlucky.


By "died" I meant failed due to corrupted files, but thanks ! - I was going to give the new hard drive vitamins so that it wouldn't get sick, now I can save that  money. Quote from: glathem40 on March 06, 2012, 07:06:02 PM
By "died" I meant failed due to corrupted files, but thanks ! - I was going to give the new hard drive vitamins so that it wouldn't get sick, now I can save that  money.

I know you meant that, and that's why I wrote what I did, but it seems I made it too jokey and you failed to understand. You don't seem to understand that hard drives cannot, and do not, "fail" permanently because of a virus or "corrupted files". An installation of Windows or one or more software applications or data files might become unusable because of a virus, or user error, or file system damage, but unless the hard drive is actually failing (or has failed) mechanically you can just format it and use it again.







      I posted in this thread again for 2 reasons.  The first - I want to thank you Salmon Trout in your persistence in making your point.  I had a hard drive failure on another computer yrs ago and received S.M.A.R.T.  warnings that the drive was failing before any operational problems appeared.  Though I had read that, if your drive became so unrecoverably infected one could reformat and install an os, I have never been through the process myself (There is a difference between reading about wrestling a bear and wrestling a bear).  I went back and read Transfusions first link and where it stated [Bad sectors are areas of the hard drive that do not maintain data integrity. They are automatically masked by the operating system and thus hard to identify].  ALSO where he stated [Looking at your first post... a "major crash" followed by data corruption to the point where you can't load your Windows account signaled the threat of a Hard Drive failure.] I now have a better understanding of what a hard drive failure may look like.
     2nd reason - I have most of my critical data (pictures, documents) backed up on an external drive.  I have ordered a Win 7 recovery disc set from HP and a new HD on the way.  The main bit of data on the old drive that I am concerned about is a program (Sony Vegas Pro video editing) that I had purchased and downloaded on that drive. (my daughter lives for creating, editing videos).  If I were able to access the old drive. is it possible to retrieve and install a program such as that. or should I wait until I have the computer up and running again and contact the company for help ?  Thx to all at CH. Quote from: glathem40 on March 11, 2012, 12:58:12 AM
The main bit of data on the old drive that I am concerned about is a program (Sony Vegas Pro video editing) that I had purchased and downloaded on that drive. (my daughter lives for creating, editing videos).  If I were able to access the old drive. is it possible to retrieve and install a program such as that. or should I wait until I have the computer up and running again and contact the company for help ?

If you replace the hard drive with a new one, and use an HP recovery disk or a Microsoft Windows install disk to get an operating system on it, you would have to re-install Vegas Pro from scratch. This applies to most if not all software packages. You cannot just transfer the files from an existing installation. If you obtained Vegas Pro by downloading a 30 day trial version and paying to unlock it, then download it again, and refer to the email you got from Sony for the unlocking code.

So I finally got a new HD (seagate 1Tb). BIOS recognizes it. Installed revovery disc 1. "loading widows" with the bar along the bottom ran for about 10 min then windows boot manager error 0xc00000e9 - "This error can be caused by unplugging removable storage or by faulty hardware such as HD or CD ROM. I ran a SMART status check from BIOS and got "HD failure imminent" (is this a valid test on an unformatted drive ?).  This same result is what ultimately lead me to believe the original hard drive failed.


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