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Solve : window installer package error?

Answer»

I have win 7 32 bit SYSTEM. When I install new antivirus software(Norton) then error MESSAGE comes:
There is error in windows installer package. Contact your package vendor.
Pls HELP...........first of all get a back up of your register and your windows then :

1. OPEN Registry editor.
2. Locate the key HKEY_CLASSES_ROOT\Installer\Products.
3. Delete keys related to Symantec System Recovery. Refer to related technotes for REFERENCE about Product Global Unique Identifiers.
4. Reboot the server
5. Retry BESR/SSR installation.

hope it can help you.If you are going to suggest editing the registry then you should also Post a proper registry backup method...

Just sayin.

ERUNT...



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