Hello

I went on to Microsoft Update website and tried to update files...It says "Files required to use Microsoft Update are no longer registered or installed on your computer." and so I chose "Register or re-install files for me (RECOMMENDED)" ...it then "register" and then back to the same old screen with the error message again "files required to use........computer (i.e. above)...

then I tried to update Window Defender... error message "can't check for definitiion updates...Error found Code 0X802444001".

How do I fix the above two problems... it SEEMS complicated to me. I hope you can help me...I used to be able to view past update history.. not now. I must have done something wrong ...

thanks

This is reputed to have worked:..

"This problem can be corrected by re-registering the VARIOUS dll files that Windows Update requires to run.

To do this firstly click on the “Start” button then “Run” and enter the following command into the “Run” dialog box

 regsvr32 wuapi.dll

You should then RECEIVE a message to say it was successful. The above process then needs to be done for each of the following commands:-

 regsvr32 wups.dll

 regsvr32 wuaueng.dll

 regsvr32 wucltui.dll

 regsvr32 atl.dll

 regsvr32 msxml3.dll "

Good luck

Hello

Thank you for your expert advice. I follow your instructions and it worked. Wow!  I am so happy that I can get help from your forum. Keep up the good work! I really appreciate your help.


rYou're very welcome..

Thanks for getting back to us Robin.