Solve : Windows 7 64-bit wont take Service Pack 1 update?

1.	Solve : Windows 7 64-bit wont take Service Pack 1 update?
Answer» Windows 7 64-bit wont take Service Pack 1 update with error in the attached screenshot.... any suggestions? I disabled MS Security Essentials according to this page: http://windows.microsoft.com/en-us/windows7/troubleshoot-problems-installing-service-pack But that didnt help allow it to patch. Ran Malwarebytes on this system on top of full scan and it comes up clean. Never been infected this build. Attached is screenshot of error that comes up when installing SP1. Hardware is ( My wifes computer ): ASUS Motherboard Pentium E5400 2.7Ghz Dual-core 4GB DDR2 Corsair RAM 800Mhz 250GB SATA HD (with 21GB Free) * should be plenty of free space for Service Pack to install. GeForce 9800GT PCIe Videocard OS Windows 7 64-bit Home Premium Looking at this site and others comments I wonder if its an ASUS issue with SP1. http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/how-do-i-get-w7sp1-installed-onto-my-pc-error/88227571-2661-e011-8dfc-68b599b31bf5?page=1&tm=1303581532553 I haven't followed the steps on this site yet to perform the repair installation, but can if thats the only option to fix this. Figured I'd run this by everyone here before going through repair install. Her computer has been running fine, but I decided to inspect the system for first time in a long time and saw that she was not at SP1. Tried msupdates through normal means and got error. Downloaded and burned to DVD the 2GB SP1 ISO and attempted to force install SP1 off the DVD Rom and still stops with same error message and location. [year+ old attachment deleted by admin]It really appears to me given the positive results of the users that tried the method stated in your link that that is your way to go.It has been some time since i installed that update on this laptop so i don't remember if there was a distinction between a 32 or 64 bit O/S in regards to the SP1 (but i feel confident you would have looked for that).I would try the method in your link (if you have the discs.)truenorth Quote from: truenorth on December 18, 2012, 11:15:11 AM i don't remember if there was a distinction between a 32 or 64 bit O/S in regards to the SP1 They are totally different. I suspected so but as i said it has been a while and the memory bank isn't what it used to be. However given what from previous POSTS and/or threads i have seen involving the O/P i felt confident that he would have checked for that.truenorthOk thanks everyone, will go the route of the repair install. I just figured I'd methion this here in case this might be pointing to a system compromization. All tests showed the system clean, but I didnt want to place this into the malware forum as for there is nothing to prove that this is related to any malware and figured if any specific malware causes this that I am not aware of, that someone else would bring it to my attention so that I'd perform a full system rebuild vs just a repair in which you would think that a repair would fix it, but maybe a hidden software malware gremlin was hiding out somewheres from being picked up by Microsoft Security Essentials AV, Malwarebytes, and TDSSKiller. The last time I had a service pack not take was way BACK many years ago with Windows 2000 Professional when going from SP3 to SP4, and the issue was that the updates had to be done in a certain order or SP4 wouldnt patch, so I ended up having to remove one of the patches that was installed under SP3, then perform SP4 rollup patch, and then install the patch that was originally installed on SP3 onto SP4 in that order to get the system fully patched without errors. Maybe this one is just a corruption of some sort, so will perform repair install when I get home in the morning. Regarding SP1 for 32-bit x86 and 64-bit x64, I did try to apply the correct x64 patch of SP1 for Windows 7, so after repair install, hopefully it will take without issues. Thanks everyone =)

Answer»

Windows 7 64-bit wont take Service Pack 1 update with error in the attached screenshot.... any suggestions?

I disabled MS Security Essentials according to this page: http://windows.microsoft.com/en-us/windows7/troubleshoot-problems-installing-service-pack

But that didnt help allow it to patch. Ran Malwarebytes on this system on top of full scan and it comes up clean. Never been infected this build.

Attached is screenshot of error that comes up when installing SP1.

Hardware is ( My wifes computer ):

ASUS Motherboard
Pentium E5400 2.7Ghz Dual-core
4GB DDR2 Corsair RAM 800Mhz
250GB SATA HD (with 21GB Free) * should be plenty of free space for Service Pack to install.
GeForce 9800GT PCIe Videocard
OS Windows 7 64-bit Home Premium

Looking at this site and others comments I wonder if its an ASUS issue with SP1. http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/how-do-i-get-w7sp1-installed-onto-my-pc-error/88227571-2661-e011-8dfc-68b599b31bf5?page=1&tm=1303581532553

I haven't followed the steps on this site yet to perform the repair installation, but can if thats the only option to fix this. Figured I'd run this by everyone here before going through repair install.

Her computer has been running fine, but I decided to inspect the system for first time in a long time and saw that she was not at SP1. Tried msupdates through normal means and got error. Downloaded and burned to DVD the 2GB SP1 ISO and attempted to force install SP1 off the DVD Rom and still stops with same error message and location.

[year+ old attachment deleted by admin]It really appears to me given the positive results of the users that tried the method stated in your link that that is your way to go.It has been some time since i installed that update on this laptop so i don't remember if there was a distinction between a 32 or 64 bit O/S in regards to the SP1 (but i feel confident you would have looked for that).I would try the method in your link (if you have the discs.)truenorth Quote from: truenorth on December 18, 2012, 11:15:11 AM

i don't remember if there was a distinction between a 32 or 64 bit O/S in regards to the SP1

They are totally different.

I suspected so but as i said it has been a while and the memory bank isn't what it used to be. However given what from previous POSTS and/or threads i have seen involving the O/P i felt confident that he would have checked for that.truenorthOk thanks everyone, will go the route of the repair install. I just figured I'd methion this here in case this might be pointing to a system compromization. All tests showed the system clean, but I didnt want to place this into the malware forum as for there is nothing to prove that this is related to any malware and figured if any specific malware causes this that I am not aware of, that someone else would bring it to my attention so that I'd perform a full system rebuild vs just a repair in which you would think that a repair would fix it, but maybe a hidden software malware gremlin was hiding out somewheres from being picked up by Microsoft Security Essentials AV, Malwarebytes, and TDSSKiller.

The last time I had a service pack not take was way BACK many years ago with Windows 2000 Professional when going from SP3 to SP4, and the issue was that the updates had to be done in a certain order or SP4 wouldnt patch, so I ended up having to remove one of the patches that was installed under SP3, then perform SP4 rollup patch, and then install the patch that was originally installed on SP3 onto SP4 in that order to get the system fully patched without errors.

Maybe this one is just a corruption of some sort, so will perform repair install when I get home in the morning.

Regarding SP1 for 32-bit x86 and 64-bit x64, I did try to apply the correct x64 patch of SP1 for Windows 7, so after repair install, hopefully it will take without issues.

Thanks everyone =)

Solve : Windows 7 64-bit wont take Service Pack 1 update?

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