Solve : Windows 7 - Computer slow?

1.	Solve : Windows 7 - Computer slow?
Answer» Problem with my Emachines computer...I've had it for 1 1/2 years and came installed with windows 7; it did not come with the program so I can't uninstall & re-install. Background info: I have dial up so I'm used to the computer being slower than high speed...it was working great up until a few weeks ago then slowly started to be slow in loading pages. My son thought I might have malware on it & suggested that I download malwarebytes, which I did but didnt help. One day after starting the computer, an alert came up saying something about wkswp.exe. Not sure what it meant so I did a little RESEARCH and found out it has something to do with the cpu and perhaps programs automatically running when starting up the computer but don't know where to go from there or how to resolve the problem. I also deleted the malwarebyte download; not sure if I should have done that. Anyway, once I get a page loaded & click on a link, it takes forever to load and sometimes it won't load, it'll say internet explorer can't load the page. I have an AMD Athlon II x 2 250u processor 1.60 GHZ with 4.00 GB of memory and 64 bit os. I don't have any games or music loaded, just use the computer for basic email and document files I'm afraid that my computer might crash and I had this happen on another computer (guess you can tell I'm not savvy on computer repair). I would like to go through my software and perhaps DELETE some things which might help but since my computer came preloaded with my software, I'm hesitant to delete anything that may need to stay on the computer. Please help and thank you Quote wkswp.exe What is the complete message alert and changes/removed software before the problem? I would keep Malwarebytes(updated), use Superantispyware and Ccleaner to clear you cache or temp. files. The loading page problem could be cause by having a dial up which is nowadays not common. I don't know how to get back to that alert (any suggestions?) but it had something to do with high cpu usageand the possibility of a crash. I clicked on my cpu and it was alternating between 5% and 35%. The only program I deleted was malwarebytes, no changes in speed once it was deleted but to re-iterate, even with dialup, I was still able to load pages in a reasonable time but now it is nearly like a freeze. I had no problems loading prior to this alert. Being in dial-up would still be a questionable performance in terms of browsing activity. Have you tried using the softwares suggested to scan and clean your computer?Yes, I've scanned my computer but there don't seem to be any virus on it. I also have Norton Security 2012 on it and it says the computer is virus free although I know that it is possible to get past virus protectiion. I also de-fraged it. I doubt it has to do with dial up because I've always had dial up and have never experienced this problem in the whole 6-7 years I've had a computer. I'd like to use process of elimination, in other words, any suggestions on what to try first and the method of how to do it first and work my way to other POSSIBILITIES. I've scanned the computer with no results, now what? Thanks to all. Quote wkswp.exe. Not sure what it meant so I did a little research and found out it has something to do with the cpu Well, I did some too, and I found out that wkswp.exe is the Microsoft Works word processor. Do you have Works installed? It's not at all clear what you mean by your computer being "slow". Do you mean slow at web browsing and sending emails or slow at everything including non-internet things like wordprocessing? Hi; yes, the computer has microsoft works pre-installed...by being slow I mean that it takes way longer than a couple of minutes for web pages to load and sometimes I have to hit the enter button several times for them to upload. Also, sometimes, all of a web page will not load like it should, I'll get part of a page then have to enter again before the entire thing loads. I never had an ISSUE with this until the current problem. I have no problem with my document files uploading. Could it possibly have something to do with Microsoft works? Thanks for your helpSo you're saying the only problem is when you are browsing? If that's the case: 1) Are there other computers at your location that are also ONLINE? If so, do they browse at normal speed? 2) Have you tried a different broswer (just for testing purposes)? If not, please do.

Answer»

Problem with my Emachines computer...I've had it for 1 1/2 years and came installed with windows 7; it did not come with the program so I can't uninstall & re-install. Background info: I have dial up so I'm used to the computer being slower than high speed...it was working great up until a few weeks ago then slowly started to be slow in loading pages. My son thought I might have malware on it & suggested that I download malwarebytes, which I did but didnt help. One day after starting the computer, an alert came up saying something about wkswp.exe. Not sure what it meant so I did a little RESEARCH and found out it has something to do with the cpu and perhaps programs automatically running when starting up the computer but don't know where to go from there or how to resolve the problem. I also deleted the malwarebyte download; not sure if I should have done that. Anyway, once I get a page loaded & click on a link, it takes forever to load and sometimes it won't load, it'll say internet explorer can't load the page. I have an AMD Athlon II x 2 250u processor 1.60 GHZ with 4.00 GB of memory and 64 bit os. I don't have any games or music loaded, just use the computer for basic email and document files

I'm afraid that my computer might crash and I had this happen on another computer (guess you can tell I'm not savvy on computer repair). I would like to go through my software and perhaps DELETE some things which might help but since my computer came preloaded with my software, I'm hesitant to delete anything that may need to stay on the computer. Please help and thank you Quote

wkswp.exe

What is the complete message alert and changes/removed software before the problem? I would keep Malwarebytes(updated), use Superantispyware and Ccleaner to clear you cache or temp. files. The loading page problem could be cause by having a dial up which is nowadays not common.
I don't know how to get back to that alert (any suggestions?) but it had something to do with high cpu usageand the possibility of a crash. I clicked on my cpu and it was alternating between 5% and 35%. The only program I deleted was malwarebytes, no changes in speed once it was deleted but to re-iterate, even with dialup, I was still able to load pages in a reasonable time but now it is nearly like a freeze. I had no problems loading prior to this alert. Being in dial-up would still be a questionable performance in terms of browsing activity. Have you tried using the softwares suggested to scan and clean your computer?Yes, I've scanned my computer but there don't seem to be any virus on it. I also have Norton Security 2012 on it and it says the computer is virus free although I know that it is possible to get past virus protectiion. I also de-fraged it. I doubt it has to do with dial up because I've always had dial up and have never experienced this problem in the whole 6-7 years I've had a computer.

I'd like to use process of elimination, in other words, any suggestions on what to try first and the method of how to do it first and work my way to other POSSIBILITIES. I've scanned the computer with no results, now what? Thanks to all. Quote

wkswp.exe. Not sure what it meant so I did a little research and found out it has something to do with the cpu

Well, I did some too, and I found out that wkswp.exe is the Microsoft Works word processor. Do you have Works installed?

It's not at all clear what you mean by your computer being "slow". Do you mean slow at web browsing and sending emails or slow at everything including non-internet things like wordprocessing?

Hi; yes, the computer has microsoft works pre-installed...by being slow I mean that it takes way longer than a couple of minutes for web pages to load and sometimes I have to hit the enter button several times for them to upload. Also, sometimes, all of a web page will not load like it should, I'll get part of a page then have to enter again before the entire thing loads. I never had an ISSUE with this until the current problem. I have no problem with my document files uploading. Could it possibly have something to do with Microsoft works? Thanks for your helpSo you're saying the only problem is when you are browsing? If that's the case:

1) Are there other computers at your location that are also ONLINE? If so, do they browse at normal speed?

2) Have you tried a different broswer (just for testing purposes)? If not, please do.

Solve : Windows 7 - Computer slow?

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