1.

Solve : Windows 7 Professional Blue-Screen Issuess?

Answer»

I seem to be getting blue screens after an uptime of 1 hour. Then Blue screen comes up:
Technical Information:
*** STOP: 0x0000001E (0xFFFFFFFFC000001D, 0xFFFFF8003582882, 0x0000000000000000, 0x0000000000000000)

I have attached the bluescreenview files for the 4 Crashes.

[recovering disk space, attachment deleted by admin]Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, COPY all of the content, and paste it into your next reply
==================================================
Dump File : 062613-7410-01.dmp
Crash Time : 26-Jun-13 8:25:34 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`02f18f30
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : rtwlane.sys
Caused By Address : rtwlane.sys+1d5a5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
STACK Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062613-7410-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 289,936
Dump File Time : 26-Jun-13 8:29:15 PM
==================================================

==================================================
Dump File : 062613-7800-01.dmp
Crash Time : 26-Jun-13 8:16:10 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : fffff000`07578850
Parameter 2 : 00000000`0000000a
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02e81644
Caused By Driver : ataport.SYS
Caused By Address : ataport.SYS+17ef
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062613-7800-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 265,616
Dump File Time : 26-Jun-13 8:16:53 PM
==================================================

==================================================
Dump File : 062613-8143-01.dmp
Crash Time : 26-Jun-13 8:07:13 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`031f3443
Parameter 3 : fffff880`1b18ff40
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75c00
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062613-8143-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 290,168
Dump File Time : 26-Jun-13 8:13:27 PM
==================================================

==================================================
Dump File : 062613-7207-01.dmp
Crash Time : 26-Jun-13 5:50:20 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`00b99f50
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : bdfwfpf.sys
Caused By Address : bdfwfpf.sys+e636
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062613-7207-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 290,328
Dump File Time : 26-Jun-13 5:53:19 PM
==================================================

==================================================
Dump File : 062513-13977-01.dmp
Crash Time : 25-Jun-13 7:02:31 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`011631d1
Parameter 3 : fffff880`0ce3f930
Parameter 4 : 00000000`00000000
Caused By Driver : FLTMGR.SYS
Caused By Address : FLTMGR.SYS+51d1
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062513-13977-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 289,944
Dump File Time : 25-Jun-13 7:51:45 PM
==================================================

==================================================
Dump File : 062513-11840-01.dmp
Crash Time : 21-Jun-13 11:38:29 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+152f40
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bd0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062513-11840-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 289,944
Dump File Time : 25-Jun-13 5:23:28 PM
==================================================

==================================================
Dump File : 062113-7144-01.dmp
Crash Time : 21-Jun-13 11:13:26 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000022
Parameter 2 : 40000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+1ad7a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75c00
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\062113-7144-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 290,320
Dump File Time : 21-Jun-13 11:15:22 PM
==================================================Multiple and varied bsod's are often caused by either malware or faulty hardware or drivers. What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)? If you haven't done so recently, please open the case and carefully blow out any dust inside.

We can run some checks:

1) Please run full scans with BOTH your installed anti virus app and with MalwareBytes

2) To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

3) To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type:chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

4) Open device manager - any yellow or red SYMBOLS?

5) Does this HAPPEN even if the system is idle? If so, please boot to safe mode and see if the same THING happens there.



Discussion

No Comment Found