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Answer» I seem to be getting blue screens after an uptime of 1 hour. Then Blue screen comes up: Technical Information: *** STOP: 0x0000001E (0xFFFFFFFFC000001D, 0xFFFFF8003582882, 0x0000000000000000, 0x0000000000000000)
I have attached the bluescreenview files for the 4 Crashes.
[recovering disk space, attachment deleted by admin]Download BlueScreenView: http://www.nirsoft.net/utils/blue_screen_view.html unzip downloaded file and double click on BlueScreenView.exe to run the program. when scanning is done, go to EDIT - Select All Go to FILE - SAVE Selected Items, and save the report as BSOD.txt Open BSOD.txt in Notepad, COPY all of the content, and paste it into your next reply ================================================== Dump File : 062613-7410-01.dmp Crash Time : 26-Jun-13 8:25:34 PM Bug Check String : KMODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x0000001e Parameter 1 : ffffffff`c0000005 Parameter 2 : fffff880`02f18f30 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : rtwlane.sys Caused By Address : rtwlane.sys+1d5a5 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75c00 STACK Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\062613-7410-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 289,936 Dump File Time : 26-Jun-13 8:29:15 PM ==================================================
================================================== Dump File : 062613-7800-01.dmp Crash Time : 26-Jun-13 8:16:10 PM Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x0000000a Parameter 1 : fffff000`07578850 Parameter 2 : 00000000`0000000a Parameter 3 : 00000000`00000000 Parameter 4 : fffff800`02e81644 Caused By Driver : ataport.SYS Caused By Address : ataport.SYS+17ef File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\062613-7800-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 265,616 Dump File Time : 26-Jun-13 8:16:53 PM ==================================================
================================================== Dump File : 062613-8143-01.dmp Crash Time : 26-Jun-13 8:07:13 PM Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 : 00000000`c0000005 Parameter 2 : fffff800`031f3443 Parameter 3 : fffff880`1b18ff40 Parameter 4 : 00000000`00000000 Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+75c00 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18113 (win7sp1_gdr.130318-1533) Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\062613-8143-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 290,168 Dump File Time : 26-Jun-13 8:13:27 PM ==================================================
================================================== Dump File : 062613-7207-01.dmp Crash Time : 26-Jun-13 5:50:20 PM Bug Check String : KMODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x0000001e Parameter 1 : ffffffff`c0000005 Parameter 2 : fffff800`00b99f50 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : bdfwfpf.sys Caused By Address : bdfwfpf.sys+e636 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\062613-7207-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 290,328 Dump File Time : 26-Jun-13 5:53:19 PM ==================================================
================================================== Dump File : 062513-13977-01.dmp Crash Time : 25-Jun-13 7:02:31 PM Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 : 00000000`c0000005 Parameter 2 : fffff880`011631d1 Parameter 3 : fffff880`0ce3f930 Parameter 4 : 00000000`00000000 Caused By Driver : FLTMGR.SYS Caused By Address : FLTMGR.SYS+51d1 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\062513-13977-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 289,944 Dump File Time : 25-Jun-13 7:51:45 PM ==================================================
================================================== Dump File : 062513-11840-01.dmp Crash Time : 21-Jun-13 11:38:29 PM Bug Check String : KMODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x0000001e Parameter 1 : 00000000`00000000 Parameter 2 : 00000000`00000000 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : tcpip.sys Caused By Address : tcpip.sys+152f40 File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75bd0 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\062513-11840-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 289,944 Dump File Time : 25-Jun-13 5:23:28 PM ==================================================
================================================== Dump File : 062113-7144-01.dmp Crash Time : 21-Jun-13 11:13:26 PM Bug Check String : BAD_POOL_HEADER Bug Check Code : 0x00000019 Parameter 1 : 00000000`00000022 Parameter 2 : 40000000`00000000 Parameter 3 : 00000000`00000000 Parameter 4 : 00000000`00000000 Caused By Driver : dxgmms1.sys Caused By Address : dxgmms1.sys+1ad7a File Description : Product Name : Company : File Version : Processor : x64 Crash Address : ntoskrnl.exe+75c00 Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\062113-7144-01.dmp Processors Count : 8 Major Version : 15 Minor Version : 7601 Dump File Size : 290,320 Dump File Time : 21-Jun-13 11:15:22 PM ==================================================Multiple and varied bsod's are often caused by either malware or faulty hardware or drivers. What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)? If you haven't done so recently, please open the case and carefully blow out any dust inside.
We can run some checks:
1) Please run full scans with BOTH your installed anti virus app and with MalwareBytes
2) To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.
3) To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type:chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.
4) Open device manager - any yellow or red SYMBOLS?
5) Does this HAPPEN even if the system is idle? If so, please boot to safe mode and see if the same THING happens there.
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