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Answer» Anyone i need your help with my vaio laptop. my laptop keeps on crashing. INSTALLED with windows 7 ultimate 64bit sp1. anyone help pls..This is a pretty common and general question which could have a lot of causes. Can you download Speccy from here https://www.ccleaner.com/speccy/download
After you run it go file , publish snap shot and copy the url in your next post.
Then run https://www.hdsentinel.com/
Use the windows snipping tool to copy the temperature screen and first screen here. Do you have a backup of the laptop ?thank you for responding to my concern i'll do this procedure now. here's the url, http://speccy.piriform.com/results/T6w5kjOJTx4snDwsq3pYFNbHi a few things,
Windows 7 isn't up to date and updates are failing to install. There is a fix for updates not installing. https://support.microsoft.com/en-us/sbs/windows/fix-windows-update-errors-18b693b5-7818-5825-8a7e-2a4a37d6d787
You have Driver Booster, running may be a Good idea to remove with add remove programs. There is also PANDA Anti Virus USB installed it would be an Idea to un install that and download a copy of Panda dome and run a FULL scan for virus's. Also the Sony laptop has a 9 1/2 year old Hitachi hard drive. The Speccy report shows health as OK but I would like a report from HDsentinal please. Even if it checks out OK with HD sentinel a drive of that age should be replaced. Your laptop supports SSD speeds so I suggest you install a Crucial MX500 500GB 2.5 inch SSD or a Samsung 870 EVO 500GB SSD. A computer shop should be able to transfer your old hard drive to the SSD. Thankyou for the 2 reports which show the drive is OK at the moment I think you would see a worth while IMPROVEMENT in speed installing the SSD drive. forgive me, i don't UNDERSTAND. you are saying i have to replace my hard drive? or just install a program?You don't have to replace the hard drive it was a suggestion. Have you removed the 2 programs Driver Boaster and Panda USB ? Also have you run a virus scan ?
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