Hi all

I've looked high and low for the answer to solve this but no luck at all.

My computer comes up with this error when i SWITCH it on:

We apologise for the inconvenience but WINDOWS did not start successfully a recent hardware or software change might have caused this.

If your computer stopped responding restarted unexpectedly or was AUTOMATICALLY shut down to protect your files and folders choose last know good configuration to revert to the most recent setting that worked.

If a previous start up ATTEMPT was interrupted due to a power failure of coz power or reset button was pressed or if you aren’t sure what caused the problem choose start windows normally

Safe mode
Safe mode with networking
Safe mode with command prompt
Last know good configuration your most recent setting
Start windows normally.


I have tried selecting each option but then the screen just keeps reappearing and windows never actually boots up. can anyone suggest a solution?

many thanks

Do you have Windows XP CD?
Any recent changes to the computer (hardware/software)?Thank you for your reply. No recent software or hardware changes. I just shut down as normal and now this screen keeps appearing. I could probably lay my hands on the disk. Let me know, when you got it.ok ill will do thanks.I have the cd, whats the next step?? thanks Follow the steps from here: http://icrontic.com/articles/repair_windows_xp