Solve : windows explorer needs to close?

1.	Solve : windows explorer needs to close?
Answer» Ok, ready to dump computer, although it has a lot of files on i want to save if possible If anyone can help me with this it will be amazing!! lol I boot up my computer using XP.... it loads and shows wallpaper but icons dont, no start button or anything.... then i get a message saying windows explorer ENCOUNTERED a problem and needs to close.... then nothing. I try task manager and although i cant load MUCH from it, i can request to open a picture.... when i do, it cant find the picture viewer, but asks me if i want to search for one on the web.... thats how im on here. Nothing really works on the computer, no sound, cant access anything other than from task manager, DVD/CD driver doesnt work..... well it sounds like its reading the disk but then nothing. So i cant ATTEMPT to repair windows. I really have no idea what is going on here. Ive run malwarebytes and its found nothing. Any suggestions how i can go about recovering the computer? Thanks!!!I had this problem on my previous computer. I think it might have been a virus, but I'm not sure. My computer did this a million times (maybe 50) and eventually would only boot in Command Prompt mode. The whole drive failed about 50 reboots later. I would recommend you copy your important files to a (very important) FAT32 drive or floppy. This is because Command Prompt might not copy reliably to NTFS or other file system (tried before). Command prompt won't do CDs. I hope you get your data safely copied, unlike me. Unfortunately i tried attaching a revovable hard drive, but windows doesnt recognise any new hardware, so thats not an option I think there might be somewhere in the BIOS where you can, so to SPEAK, get a hard drive going. Also floppies are detected almost universally and automatically. I don't think command prompt will work with USB drives. Neither will safe mode. I hope I can help you get out of this mess! -FleexyBetter idea: copy C:\WINDOWS\explorer.exe and C:\WINDOWS\dexplore.exe (if your computer has it) from another working Windows computer. It must be same version of Windows though.Quote This is because Command Prompt might not copy reliably to NTFS or other file system (tried before). Command prompt won't do CDs. I hope you get your data safely copied, unlike me. This is rubbish...Quote I don't think command prompt will work with USB drives. Neither will safe mode. So is this...Quote from: jammybob on February 28, 2010, 02:36:43 PM Unfortunately i tried attaching a revovable hard drive, but windows doesnt recognise any new hardware, so thats not an option what do you mean that windows "doesn't recognize" it? because it probably did get added but you got no sound. Remember that Explorer is used for both the desktop as well as all folder windows that you open. If you run it and it finds no previous instance running, it behaves as your shell. otherwise, it created a new explorer window. Quote from: Fleexy on February 28, 2010, 02:44:22 PM Better idea: copy C:\WINDOWS\explorer.exe and C:\WINDOWS\dexplore.exe (if your computer has it) from another working Windows computer. It must be same version of Windows though. Document Explorer has nothing to do with windows explorer... additionally, this probably won't help- and in the CASE where it would help it would certainly have been because of a file infector virus, which MBAM would have found. One thing to try would be to try using New Task to start explorer- and see if it still crashes. When it does, copy the details here. (mainly the "module" where it crashed)

Answer»

Ok, ready to dump computer, although it has a lot of files on i want to save if possible

If anyone can help me with this it will be amazing!! lol

I boot up my computer using XP....
it loads and shows wallpaper but icons dont, no start button or anything.... then i get a message saying windows explorer ENCOUNTERED a problem and needs to close.... then nothing.

I try task manager and although i cant load MUCH from it, i can request to open a picture.... when i do, it cant find the picture viewer, but asks me if i want to search for one on the web.... thats how im on here.

Nothing really works on the computer, no sound, cant access anything other than from task manager, DVD/CD driver doesnt work..... well it sounds like its reading the disk but then nothing. So i cant ATTEMPT to repair windows.

I really have no idea what is going on here. Ive run malwarebytes and its found nothing.
Any suggestions how i can go about recovering the computer?
Thanks!!!I had this problem on my previous computer. I think it might have been a virus, but I'm not sure. My computer did this a million times (maybe 50) and eventually would only boot in Command Prompt mode. The whole drive failed about 50 reboots later. I would recommend you copy your important files to a (very important) FAT32 drive or floppy. This is because Command Prompt might not copy reliably to NTFS or other file system (tried before). Command prompt won't do CDs. I hope you get your data safely copied, unlike me. Unfortunately i tried attaching a revovable hard drive, but windows doesnt recognise any new hardware, so thats not an option I think there might be somewhere in the BIOS where you can, so to SPEAK, get a hard drive going. Also floppies are detected almost universally and automatically. I don't think command prompt will work with USB drives. Neither will safe mode.

I hope I can help you get out of this mess!
-FleexyBetter idea: copy C:\WINDOWS\explorer.exe and C:\WINDOWS\dexplore.exe (if your computer has it) from another working Windows computer. It must be same version of Windows though.Quote

This is because Command Prompt might not copy reliably to NTFS or other file system (tried before). Command prompt won't do CDs. I hope you get your data safely copied, unlike me.

This is rubbish...Quote

I don't think command prompt will work with USB drives. Neither will safe mode.

So is this...Quote from: jammybob on February 28, 2010, 02:36:43 PM

Unfortunately i tried attaching a revovable hard drive, but windows doesnt recognise any new hardware, so thats not an option

what do you mean that windows "doesn't recognize" it? because it probably did get added but you got no sound.

Remember that Explorer is used for both the desktop as well as all folder windows that you open. If you run it and it finds no previous instance running, it behaves as your shell. otherwise, it created a new explorer window.

Quote from: Fleexy on February 28, 2010, 02:44:22 PM

Better idea: copy C:\WINDOWS\explorer.exe and C:\WINDOWS\dexplore.exe (if your computer has it) from another working Windows computer. It must be same version of Windows though.

Document Explorer has nothing to do with windows explorer... additionally, this probably won't help- and in the CASE where it would help it would certainly have been because of a file infector virus, which MBAM would have found.

One thing to try would be to try using New Task to start explorer- and see if it still crashes. When it does, copy the details here. (mainly the "module" where it crashed)

Solve : windows explorer needs to close?

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