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Solve : Windows install trouble?

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My brothers computer (dell 3000/ win xp home, 1 gig ram, 80 gig hd) had a black screen this morning after leaving it on LAST night. I came over and rebooted it. The computer wouldnt load. I just decided to do a clean sweep. I formated the HD and went to reload win xp but when it starts to copy files it keeps saying it cant copy most of the files. I tried another cd and I keep getting the same THING.  It gives me 3 choices. Retry, skip, and cancel set up. If I skip it, thinking it might only be 1 file, I keep gettin the same thing over and over again. The only thing I can think of is part of the HD is bad and it cant copy the files to it. Any Ideas??? Thanks
Free diagnostics are available from the appropriate drive maker's site. Look in there and see what brand of drive it is.

If you don't want to look inside, just post the 5-6 digit service tag number on the case, or on the BIOS/setup screen (F2 at boot when you see the Dell logo).I couldnt run the diag program from samsung because my computer is having issues with the cd burner but I did take the drive out and put it in my computer and it worked fine. I was able to install XP and move files , etc...  But when I went to put it back into my brother computer it wont work again. It gets to copying 1/4 of the files then come up with the error messages again. Im really confused, I didnt change any bios setings or anything and it just wont go past that one point. Any other ideas?XP should be installed on the MACHINE that is expected to run it. Is this a legal XP CD, not installed on anpother machine and free of scratches?

You can download the diagnostics on one machine and run it on the other. Windows does not need to be loaded to run these.

Without knowing the status of the hardware, Windows is irrelevant. Quote

XP should be installed on the machine that is expected to run it. Is this a legal XP CD, not installed on anpother machine and free of scratches?

You can download the diagnostics on one machine and run it on the other. Windows does not need to be loaded to run these.

Without knowing the status of the hardware, Windows is irrelevant.


Im using my XP cd, the Dell didnt come with a back up XP cd. And the cd works fine. I just did a fresh install on my computer a week ago with no problems.  And I formated the drive before I reinstalled it back into the dell.

Ill try the diag in a little bit.

And I tried to run Slax, the cd based Linux OS, and it kind of does the same thing. It will show the boot screen and start to load then bam, blank screen and the cd drive spins down and im LEFT with a blank screen.
I still think your hard drive has issues. Try using SeaTools from the SEAGATE site to check it. Quote
I still think your hard drive has issues. Try using SeaTools from the Seagate site to check it.

I downloaded the samsung diag program and ran the self diag and everything passed. I also tried to run the Seagate tool but it wont load on the dell. I tired multiple disks and none work, it just keeps saying cant not load DOS press any key to retry.  

I think I might just get a new drive anyways. If it doesnt solve the problem my brother will just have that much more space for his music and videos.

Thanks for the suggestions and help.


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