1.

Solve : windows installer cannot be accessed?

Answer»

I have windows xp and I have been RUNNING into this problems since I installed service pack 3. I was having a problem with windows installer trying to install SP3 but was finally able to download and install. After INSTALLING I found I could not install anything. Currently I am without AV because of it. So I uninstalled SP3 but that did not resolve the problem.
I went to MS site and looked at their articles on the subject but I am not skilled enough to execute them.

ThanksWhat EXACTLY happens when you try to install something?I get a message like this one( See attached file) basically saying windows installer cannot be accessed due to running in safe mode or that window installer is not installed properly.



[recovering disk space -- attachment deleted by admin]Try to install fresh copy of Windows Installer: http://www.microsoft.com/downloads/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en
Also, go Start>Run, type in:
services.msc
Click OK.
Make sure Windows Installer service is running.Thank you for the assistance. I installed WindowsXP-KB942288-v3-x86.exe
as you suggested and then typed in services.msc. It said that window installer is on "manual". Is that correct? I tried another install, it failed . Should it be set to automatic?

Thanks again

I also saw that window installer had a "start services" link when I was in that list of services. I clicked the link and it now shows that it is started, but still in manual. I tried another install but got the same message...."cannot access....

[recovering disk space -- attachment deleted by admin]Yeah, Windows installer set to "manual" is fine.
Maybe SP3 messed up some system files.
Go Start>Run, type in:
sfc /scannow
Click OK.
Have Windows CD handy.I ran the windows scan and it said it had to find some dll files and needed the windows install disk. I put that in and the scan proceeded. When it finished the scan went off. Was there suppose to be a message indicating everything was fine or that there was some kind of error? I tried to install something. I got the same message "cannot access..

Thanks again for the HELP Quote

Was there suppose to be a message indicating everything was fine or that there was some kind of error?
No...sfc doesn't do it.

Try Windows repair: http://www.michaelstevenstech.com/XPrepairinstall.htmThanks for your help. I really thought you MIGHT be on to something. Sorry it didn't solve the problem. I looked at the link you sent me but that kind of work is beyond my capabilities.

Thanks againTry to read the link again. It's not that complicated. Or...maybe you have a friend, who could help you out.Thanks. I see what I can doKeep us posted I have A Dell machine with windows XP that came with it . There is a single disc for the operating system. I think its called a OEM...is that right. I read this

"OEM Restore disks or hidden restore folders on the hard drive will not work for the Repair Install. "

Does that mean I can't do a repair with this disk I got from Dell?No. It'll restore your computer to day 1 state. All data will be lost.


Discussion

No Comment Found

Related InterviewSolutions