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Solve : Windows Me Update Problem? |
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Answer» Hi...hope someone can help me with these 3 problem areas which I think are related. #1) I can go to Windows Update site and move around within it but when I ask to update it won't go past "searching for updates". . #2) When trying to open a link on Outlook email, it won't open, but if I rt click and "add to favorites" I can open it from there. #3) When I go to Start, Search, For Files, nothing happens. In the past, this has never happened. I could not access my Discover Desktop either. My ISP gave me Ad-aware and I ran that a few times. My NORTON anti-virus is up-to-date. I used System Restore and I got rid of folders that I no longer use. I have dial-up 56K. I have plenty of room on my C drive. Any help would be appreciated. Try Spybot and the online virus scanner at trendmicro.com. Also download and run Ewido. Let's make sure that system is pest free for starts. I can go to Windows Update site and move around within it but when I ask to update it won't go past "searching for updates". . ( How much time are you allowing your machine to search for updates? With a dial-up connection, it could take a while. Look for brother Billy to end ME support soon, so consider an upgrade to XP or 98 .Happy New Year Everyone. Thank you for your help. I downloaded and ran AVG and it detected a Trojan Horse Dialer.24.AY. My Norton AV did not pick this up! I removed the Norton but could not remove Symantec Live as it says FILE is NEEDED for Norton AV & the Norton Utilities that I had on in 2004 even tho I removed them?? I still cannot use my Start "Search for files & folder", it doesn't even acknowledge that I click on it or the Windows Update on the Start. Also, when I Ctrl, Alt Delete I see "IEXPLORE"...I never had that before, this is in addition to EXPLORE. What is that??? I have not run SPYBOT as yet since I have Ad Aware which my ISP suggested I run. I haven't had the time to keep working on the links not opening, sometimes they will after a long time. Again thanks for all your help I do appreciate it! You have a bug, follow these steps to the letter and you will be free of it. Download, install & update... CLEANUP Ccleaner ANTI SPYWARE Ad-Aware Spybot S&D Microsoft Antispyware (W2k & XP) ANTI VIRUS AVG Free (Set options to 'scan all files') ANTI TROJAN EWIDO (W2k & XP) Turn off System Restore if applicable. (ME & XP users) Run Ccleaner Run Ad-Aware Run Spybot Run Microsoft Antispyware Run AVG Free Run Ewido Re-start in Safe Mode Re-run AVG Free Re-start in Normal Mode Turn on System Restore if applicable. (ME & XP users) If you still have a problem after that lot then show us a Hijackthis log.Hi all....thank you for the help. OK, Fed, I did exactly as you directed and Spybot had 44 problems corrected; however, it did not correct the problems completely. I can go to Windows update from Start but it locks up on the searching for updates. I still can't open a link in my email, it locks up..not responding but if I put the link in favorites I can open it. You asked me to show you a Hijackthis log.......where do I find that? I spoke to my ISP Tech Support today and he suggested I upgrade to XP as ME and 2K are going to lose support soon. He also suggested I upgrade my Ram to 512, right now I have 256. But I was wondering if I could try my Recovery CD-Rom by Systemax (Tiger) as I can't afford to update at this time. Would that solve the opening of links problem? Thank you again. Quote I can go to Windows update from Start but it locks up on the searching for updates.Quote How much time are you allowing your machine to search for updates? With a dial-up connection, it could take a while.Quote You asked me to show you a Hijackthis log.......where do I find that?Google is your friend, you can do it too. Quote I spoke to my ISP Tech Support today and he suggested I upgrade to XP as ME and 2K are going to lose support soon.W2k Rules! If you carried out the steps PREVIOUSLY posted to the letter I seriously doubt you have any bugs left unless you caught them since cleaning.I am new to this forum and may not be doing this right. If so, pls forgive. I am looking for spme fairly simple help. My Outlook used to auto format telephone numbers and now, after a re-install, it no longer does. Meaning, if I typed in 0123456789 and then TABBED out of filed, Outlook would format as (012) 345-6789. Can anyone help me get this feature turnedback on? |
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