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Solve : windows restore problem?

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Hey all, please excuse any breaches of etiquette. I'm new to posting in forums though I have been using computers for years and have recently started college for computer repair. Unfortunately I am not far enough along to deal with my current problem. I have a gateway laptop and I recently ran scannow because my computer has come to a crawl. It SAID I had corrupted windows files and to insert disk 2. Unfortunately for me I never made recovery disk (didn't know) and so I cant go that ROUTE. Some suggested I use their dell disk to do a basic repair of the operating system. I tried that and it wiped my old key out. Windows got me back in but now my system is crazy. DVD burner didnt work( updated drivers for it ) it says network resources unavailable ,surfs slow as all get out cant do 2 things at once. tried to do gateway driver update the file wont install just keeps locking up. Scannow said SOMETHING about bad dll cache files. My question is can I just download a dllcahe file from a computer with XE and delete mine and replace it with the new file? I'm hoping that will then allow the automatic driver update from gateway to work. Any help at all would be greatly appreciated.Slow down a little

Does your computer have the restore cd or repair system? (All MAJOR brands of pc that I know of have eithre windows cd, restore cd, or restore system coming with computer when brand new which is provided by manufacturer)Thanks for answering, the computer is a laptop and did not come with discs, it has a partition with the recovery supossedly on it. however, system restore does not work, the back up is protected by pc angel and will not let me in. so I can not get to those files. My system is a gateway and has been overwritten with a dell disc. I tried /sfc scannow and it WANTS disc 2, I dont have that disc. Can I just replace the dll cache first and then go from there? I cant even down load microst updates because windows says theres a problem. I'm sure I have a corrupted registry and windows core files. I just want to replace the operating systm with the one backed up on the partition. I have heard that you can get the files through a DOS sytem and then copy them but I am not sure of how to go that route.
ThanksA Gateway machine that a Dell CD was used to recover and PC Angel software added to the mix ? ?
I'd suggest contacting Gateway for Recovery CD's and starting over completely...
But that's just me.

Others may have more ideas...Quote from: patio on May 22, 2009, 12:47:44 PM

A Gateway machine that a Dell CD was used to recover and PC Angel software added to the mix ? ?
I'd suggest contacting Gateway for Recovery CD's and starting over completely...
But that's just me.

Others may have more ideas...

and note, when you contact Gateway for a restoration cd, they might charge you for it, meaning you're just basically gonna be buying a restore cd from them (ask them). I know compaq does this.

But for Dell CD, why use Dell CD on Gateway PC? Dell CD not made for Gateway CD so error may happen unexpectedly when cd find wrong hardware detected.Dell cd was used because I had no access to a Gateway cd. I was only trying to use it to replace corrupted windows files. Yes I could just call gateway and order recover discs(and pay for them). But as I said in my first post I'm going to school for this crap, and if I wipe the system at the first sign of trouble I would have to say that I wouldn't be the tech I would want working on my computer. I spent 2 hours at Barnes and Nobles Friday night going through every XP and Dos book I could find(4). It seems they have 200 on vista and 2 on XP. Anyway, I want to fix the problem or at least learn as much as I can from it. I have thought about trying to use the Dos commands to copy the files from D (backup partition) to C. And then inserting them where I can. I have tried to use the Microsoft update to get to 3 but that route is blocked by corrupted files. Also when I use the Dos command to check D drive it says that there is only one file on it(system restore) and that it is only18 bytes. This is really confusing as properties shows it as being 2 gigs(the partition is seven gigs). Dos does show a remaing 5.1 gigs free, so that means this file should really be 1.9 gigs which is about right. I used the Dos Directory command to list the individual files but it says there is only one file. Heck I can access more than that through My Computer(apparently there are other files there besides Windows). So no more cracks about using a Dell CD for a Gateway. I just wanted the repair feature and did not know It would replace all the windows files. I wanted to use it like you would scannow.


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