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Solve : WINDOWS UPDATE CAUSE COMPUTER TO GO INTO LOOP?

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HP P2-1134
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-450 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3686 Mb
Graphics Card: AMD Radeon HD 6320 Graphics, 384 Mb
Hard Drives: C: Total - 465640 MB, Free - 223881 MB; D: Total - 11196 MB, Free - 1342 MB; L: Total - 152617 MB, Free - 142152 MB;
Motherboard: PEGATRON CORPORATION, 2AD1
Antivirus: avast! Antivirus, Updated and Enabled



Has anybody heard of a just released Windows Critical Update for windows 7 causing a computer to go into a loop after installing?
I do backups every night. So Thursday night I went to bed leaving the computer running.
In the middle of the night I got up to discover the computer was “configuring windows” I sat and watched it for a bit.
It would finish “configuring windows” instead of going to the logon window screen it would restart and go back to the “configuring windows”. I shut the computer down.
The next day I did a “system restore” the only restore point was from just before a BUNCH of Windows Critical Updates
Restored everything was fine.
That evening before going to bed I decided to install the Critical Updates Did that the result was the computer again went into a loop “configuring windows”
Did another system restore to again just before the updates from the night before.
So the problem is in windows recent updates.
Anybody hear of this problem or suggestion who I should contact

You could contact HP if its still under warranty to see if they have a fix for this model. A bunch of years ago there was a MS Update that had issues with AMD CPU's and worked fine with INTEL CPUs. A fix was eventually released for this.

BUT... I am running an older AMD Athlon 64 x2 4450B overclocked to 2.53Ghz with Windows 7 64-bit with 4GB RAM, and it went through patch tuesday with no issues. However this is a custom build and not a off the shelf computer with bundleware and has a clean "aka corporate type " install of the OS and software.

So it could be HP bundle software or driver related.

While HP does make good business class systems, I have found issues in the past with their home computer class systems with flaws in the registry etc that causes PROBLEMS later. One that was a major pain was with a small HP Pavilion with a Celeron 700Mhz CPU and Windows Me that I bought from Wal-mart around 1999 or 2000 and I went to add a CD-RW drive to it in place of the CD-ROM and that went fine, BUT when I went to install Roxio Easy CD Creator 5.0 to it, it came up telling me that I needed to first uninstall an earlier version of Roxio in which it TOLD me that version 4.0 was installed. Looking in the Add / Remove Programs, no Roxio Easy CD Creator 4.0 was found. Frustrated at this I restored the system back to factory USING the system recovery CD and then attempted again to install Roxio Easy CD Creator 5.0 and once again met with the same problem that it said 4.0 was installed and needed to be removed first.

Call to HP about this, they said they dont know the cause and suggested that I try a different software package for burning CD-R's. I ended up digging in the registry manually trying to find Roxio 4.0 and found some keys for it. I then went to Karensware website where she had a Registry Pruner tool for free download and that displayed everything linked for programs in the registry. I was able to target Roxio Easy CD Creator 4.0 and remove it and then reboot and install Roxio Easy CD Creator 5.0 with no problems and most importantly finally burn mixed music CD-R's to play in my vehicle. I then called HP back up and told them that the problem I had appeared to be caused by someone lazy taking an image for a higher end home computer and performing a dirty uninstall or removal of Roxio 4.0 and that this problem affects all computers of this specific model because its on the system recovery CD that came with the system. They said we are glad you fixed the problem, but I can assure you that we do not cut corners on images for systems we sell and there is no way that orphan registry entries can be applied by one of our system recovery CD's. My jaw dropped at how stupid this statement was when the evidence was hard evidence that they ( someone at HP ) cut corners and this will not affect this model that runs forever with just a CD-ROM, but will affect people who upgrade to a CD-RW later. I was hoping that HP would add this useful information to a knowledgebase so that if anyone else had this issue they would know to use Karens Registry Pruner to remove the orphan entries for Roxio 4.0 to be able to install Roxio 5.0 or newer. Or release an ISO for a new System Recovery CD that is clean of this orphan registry entry. OR a registry patch tool for these systems that removes this entry cleanly which would be the cheapest way out for them. But they had no interest in resolving this flaw in this build which likely affected many other similar models of various differences in specs and all Windows Me for the Home Computer model Pavilion product lines that were manufactured without CD Burners Sorry but to keep it short I left out the part where I called HP...They walked me thru some diagnostics then had me do a system restore...had me restart the machine a second time after the restore..and solved the symptom not the cause.....



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