Solve : Windows will only work in safe mode after bad shutdown?

1.	Solve : Windows will only work in safe mode after bad shutdown?
Answer» I am hoping someone here can help me with this... A couple of days ago, I attempted to install an expansion pack for Sims2. It advised me to back up my game files, so I tried to, but I tried to put them in a zip file on a cd, came back an HOUR later and it was still copying. I assumed it must be stuck, cancelled out of it, and just tucked the zip file away on the hard drive instead. I then tried to proceed with the installation, and opened a web browser so I could read email while waiting. After a couple of minutes nothing was happening, and I shut off the computer. Now, when Windows starts, I will get the XP logo followed by a blank screen. The hard drive stops shortly after the blank screen appears. I turn the power off, turn it back on, then I will get the list of options for starting the computer. The only options that work are the safe mode options. I get nothing from starting normally or using the last good configuration. Using safe mode, I have attempted to system restore to an earlier point, but it doesn't seem to make a difference. Does anyone have any ideas on how I can fix this? I tried the Microsoft support page but it was useless. Any help would be appreciated. Thank you.Boot into safemode....go to Start/Run and type in sfc /scannow and hit Enter. Have your Windows XP CD handy as it will ask for it.Hmm I tried that but WHATEVER HAPPENED ran in a little window very fast and then shut. It never asked me for a disk... Have you tried installing windows ? Quote from: Spero-T on September 12, 2007, 04:51:34 AM Have you tried installing windows ? This is not advice...this is grasping at straws. fluffysue the next thing i would try on that machine would be to again boot into safemode and check the disk for errors... Start/Run chkdsk /r and hit Enter...let it run to completion.And yet again Patio......... The computer starts in safe mode so yet again this is a software issue ..... So reinstalling windows... would this not help I am JUST tyring to help......Quote from: Spero-T on September 12, 2007, 07:08:51 AM And yet again Patio......... The computer starts in safe mode so yet again this is a software issue ..... So reinstalling windows... would this not help I am JUST tyring to help...... I'm not going to reply to this twice...could it be corrupted files?I'll let you guys fight it out, but thanks for the ideas. I tried running scandisk, it REALLY did seem like a harmless enough thing to do, and now it doesn't work even in safe mode, just hangs on a DOS-like screen while loading. I am going to have to take it somewhere to get fixed since I can't even access ANYTHING, 5 years worth of stuff apparently gone (but I know it's there!) For all others reading this post it is an advert for backing up a copy of your work. Back up to CD, DVD, Another computer but backup regularly then you will not lose 5 years of work when your computer breaks down. And they all will eventually! Nothing lasts forever.Before you take it to a shop and they just re-install XP for you and wipe your data there is another option... If you know someone who has a working XP system and they have some basic computer skills you can have them remove your drive and hook it up in a working machine as a slave drive... Provided the drive itself has not failed you should not only be able to see all your data but copy/burn it to a CD/DVD... You won't have this option after you give it to a shop as they usually just wipe the hard drive and restore the machine back to Day One status... It's definitely worth a try at least. And if you do successfully retrieve your data you can just wipe the drive yourself and re-install XP and the drivers and programs you need without paying someone to do it... Post back on what you decide to do and we can assist further...patio is right about what he is saying and I do believe you have a windows issue going on here.... I would have told you to do a repair install but, sometimes even a repair ... you could lose your data... at least you'll have time to back it up Just incase! spider

Answer»

I am hoping someone here can help me with this...

A couple of days ago, I attempted to install an expansion pack for Sims2. It advised me to back up my game files, so I tried to, but I tried to put them in a zip file on a cd, came back an HOUR later and it was still copying. I assumed it must be stuck, cancelled out of it, and just tucked the zip file away on the hard drive instead. I then tried to proceed with the installation, and opened a web browser so I could read email while waiting. After a couple of minutes nothing was happening, and I shut off the computer.

Now, when Windows starts, I will get the XP logo followed by a blank screen. The hard drive stops shortly after the blank screen appears. I turn the power off, turn it back on, then I will get the list of options for starting the computer. The only options that work are the safe mode options. I get nothing from starting normally or using the last good configuration. Using safe mode, I have attempted to system restore to an earlier point, but it doesn't seem to make a difference.

Does anyone have any ideas on how I can fix this? I tried the Microsoft support page but it was useless. Any help would be appreciated.

Thank you.Boot into safemode....go to Start/Run and type in sfc /scannow and hit Enter.

Have your Windows XP CD handy as it will ask for it.Hmm I tried that but WHATEVER HAPPENED ran in a little window very fast and then shut. It never asked me for a disk... Have you tried installing windows ? Quote from: Spero-T on September 12, 2007, 04:51:34 AM

Have you tried installing windows ?

This is not advice...this is grasping at straws.

fluffysue the next thing i would try on that machine would be to again boot into safemode and check the disk for errors...
Start/Run chkdsk /r and hit Enter...let it run to completion.And yet again Patio.........

The computer starts in safe mode so yet again this is a software issue ..... So reinstalling windows... would this not help

I am JUST tyring to help......Quote from: Spero-T on September 12, 2007, 07:08:51 AM

And yet again Patio.........

The computer starts in safe mode so yet again this is a software issue ..... So reinstalling windows... would this not help

I am JUST tyring to help......

I'm not going to reply to this twice...could it be corrupted files?I'll let you guys fight it out, but thanks for the ideas.
I tried running scandisk, it REALLY did seem like a harmless enough thing to do, and now it doesn't work even in safe mode, just hangs on a DOS-like screen while loading. I am going to have to take it somewhere to get fixed since I can't even access ANYTHING, 5 years worth of stuff apparently gone (but I know it's there!) For all others reading this post it is an advert for backing up a copy of your work.

Back up to CD, DVD, Another computer but backup regularly then you will not lose 5 years of work when your computer breaks down. And they all will eventually! Nothing lasts forever.Before you take it to a shop and they just re-install XP for you and wipe your data there is another option...
If you know someone who has a working XP system and they have some basic computer skills you can have them remove your drive and hook it up in a working machine as a slave drive...
Provided the drive itself has not failed you should not only be able to see all your data but copy/burn it to a CD/DVD...
You won't have this option after you give it to a shop as they usually just wipe the hard drive and restore the machine back to Day One status...

It's definitely worth a try at least.

And if you do successfully retrieve your data you can just wipe the drive yourself and re-install XP and the drivers and programs you need without paying someone to do it...

Post back on what you decide to do and we can assist further...patio is right about what he is saying and I do believe you have a windows issue going on here.... I would have told you to do a repair install but, sometimes even a repair ... you could lose your data... at least you'll have time to back it up Just incase!

spider

Solve : Windows will only work in safe mode after bad shutdown?

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