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Solve : windows xp home edition-black screen?

Answer»

Turned on computer-went to the screen that GIVES you the option to boot in safe mode - or last known .....(gives you 4 options) does the countdown to start in normal mode and then goes to black screen with white mouse icon only. Tried all the other options-Safe Mode etc. with no success. Have all the disks -M/S Windows xp Home OEM- Microsoft Works Suite 2004 OEM Norton Antivirus. My son was the last person to turn computer off the NIGHT before-he plays alot of games etc. Do not really know where to go from here-hopefully do not want to loose everything-Computer is Intel Pentium 4 630-3.00 Ghz - have a whole list of products on receipt when computer purchased-can provide more if requested. Maybe computer not turned off properly-or something downloaded that shouldn't have been ? Appreciate any suggestions. 1. If you have Windows CD, follow the steps from here: http://icrontic.com/articles/repair_windows_xp

2. If you don't have Windows CD...
Download Windows Recovery Console: http://www.thecomputerparamedic.com/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.com/index.php?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, PRESS R to start the Recovery Console.
Then, follow the steps from here: http://icrontic.com/articles/repair_windows_xp, starting below this picture on page 1:
hi Broni - firstly thank you for your help - i am a total beginner -thank you
I am going well with your instructions (i do have my own cd) and now I am at the end bit where I have to decide if my CPU features Intel XD or AMD's NX (need to include NOEXECUTE if it does) I have been searching the web to try to find out if I do. I have a Intel Pentium 4 630 -3.00 Ghz [800FSB/LGA775/2MB Cache) Have you got any ideas how I can be sure ? I cant access any information on the computer as I cant boot it up. I dont really want to continue and just guess that I dont have these features.
Thanks Broni. SORRY I am a pain. DEB GYour CPU is an Intel. It is not an AMD. Quote

need to include NOEXECUTE if it does
It's true in most cases. You won't break anything, if you're mistaken.thank you - you guys are great !!!!
Have a nice day


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