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Solve : Windows XP O/S wont turn of normally?

Answer»
My problem is after recently sending my computer (p4 HP, 3.6g processor,1g Ram )back under warranty to get fixed after it wouldnt go ANYWHERE when I tried to use.

I received it back with this recurring problem.....
When I click turn off...it DOESNT...it goes through the MOTIONS and then reboots.

This is my first purchased computer all others I have built myself and had no probs...so this is a new one on me.

Since the OS is an OEM and i havent the actual DISC...reinstalling after a destructive reformat is not possible.

PLEASE ... any ideas how to overcome this problem.

HELP APPRECIATED, Send it back, and tell them to fix it, this time.


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