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Answer» Dell DIMENSION 2100 W/256 MB Ram. OS Windows ME. For some tome I have had Microsoft Word 2000 acting (in my opinion) very strangely. It requires a very long time to load the Normal Template and then to open a document. The strangest thing of all is that ccSetMgr.exe must be checked in the Startup in the System Configuration Utility. It is my understanding that this is a Setup for Norton Anti-Virus so I do not get the relationship. The only time that I get an acceptable action is after I have DELETED Normal.dot at it's home at computer/c:/Windows/App Data/Microsoft/Templates, then it opens instantly. (ONCE) I have REINSTALLED Word and replaced the Normal Template but it does not help. I believe that this problem started after I had uninstalled and deleted some programs that I no longer use. Could I have deleted a shared file that caused this? Respectfully: oldcousin Quote from: oldcousin on APRIL 22, 2008, 03:45:01 PM Dell Dimension 2100 W/256 MB Ram. OS Windows ME. For some tome I have had Microsoft Word 2000 acting (in my opinion) very strangely. It requires a very long time to load the Normal Template and then to open a document. The strangest thing of all is that ccSetMgr.exe must be checked in the Startup in the System Configuration Utility. It is my understanding that this is a Setup for Norton Anti-Virus so I do not get the relationship. The only time that I get an acceptable action is after I have deleted Normal.dot at it's home at computer/c:/Windows/App Data/Microsoft/Templates, then it opens instantly. (ONCE)
I have reinstalled Word and replaced the Normal Template but it does not help. I believe that this problem started after I had uninstalled and deleted some programs that I no longer use. Could I have deleted a shared file that caused this? Respectfully: oldcousin
Conclusion to Word 2000 Mystery: The problem is caused by pre-scan by Norton AV of files, resulting in delayed opening. The problem is solved by opening Norton AV, click options/miscellaneous and unchecking Office Plug-Ins. SINCE I am not operating a network I don't believe that virus protection will be compromised to any degree. oldcousinThanks for sharing how you solved the problem.
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