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Solve : Word 2000 Mystery:?

Answer»

Dell DIMENSION 2100 W/256 MB Ram. OS Windows ME.
For some tome I have had Microsoft Word 2000 acting (in my opinion) very strangely. It requires a very long time to load the Normal Template and then to open a document.
The strangest thing of all is that ccSetMgr.exe must be checked in the Startup in the System Configuration Utility. It is my understanding that this is a Setup for Norton Anti-Virus so I do not get the relationship.
The only time that I get an acceptable action is after I have DELETED Normal.dot at it's home at computer/c:/Windows/App Data/Microsoft/Templates, then it opens instantly. (ONCE)
I have REINSTALLED Word and replaced the Normal Template but it does not help.
I believe that this problem started after I had uninstalled and deleted some programs that I no longer use. Could I have deleted a shared file that caused this?
Respectfully: oldcousin
Quote from: oldcousin on APRIL 22, 2008, 03:45:01 PM

Dell Dimension 2100 W/256 MB Ram. OS Windows ME.
For some tome I have had Microsoft Word 2000 acting (in my opinion) very strangely. It requires a very long time to load the Normal Template and then to open a document.
The strangest thing of all is that ccSetMgr.exe must be checked in the Startup in the System Configuration Utility. It is my understanding that this is a Setup for Norton Anti-Virus so I do not get the relationship.
The only time that I get an acceptable action is after I have deleted Normal.dot at it's home at computer/c:/Windows/App Data/Microsoft/Templates, then it opens instantly. (ONCE)


I have reinstalled Word and replaced the Normal Template but it does not help.
I believe that this problem started after I had uninstalled and deleted some programs that I no longer use. Could I have deleted a shared file that caused this?
Respectfully: oldcousin

Conclusion to Word 2000 Mystery:
The problem is caused by pre-scan by Norton AV of files, resulting in delayed opening.
The problem is solved by opening Norton AV, click options/miscellaneous and unchecking Office Plug-Ins. SINCE I am not operating a network I don't believe that virus protection will be compromised to any degree.
oldcousinThanks for sharing how you solved the problem.


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