Hi,
I am trying to install WIN XP Home on my computer. Without success.
The disk was purchased from a well known auction site within the UK (Where I live). I was assured it was genuine and came with the pc the seller had. It was wrapped sealed and has the holograms, so I don't think that is the problem.

The computer is:
Packard Bell I Media 3054
Serial No. 037535620383
Model Type: REF: ALT - COL 2
                           PID: 03753586

HDD 80Gb
INTEL Celeron D32S
BIOS: Award Software International INC
512 RAM

The disk I am trying to install from is:
Microsoft Windows XP Home Edition, Version 2002, Includes Service pack 1a.

I have installed XP Pro before on another computer without problems and went through the same procedure. Let the CD format the HDD. Then, when it starts installing files the problems started. There were a lot of files (Listed below) that it could not install. I tried six or more times hitting "Enter" for them, but only about three (not on the list) installed. So I was LEFT with no option but to hit ESC and omit the files.
On completion and restarting I got:
"File rtfs.sys caused an unexpected error (32768) at line 502S in d.\xpsp1\base\boot\sdetup\setupc"

I tried "Repair" but it WOULD not run. (How do you get it to do that? it would only let me type one LETTER  and I tried "C" for the HDD and "D" for CD, but no joy.)

I went through the reinstall three times with the same result. I am going wrong somewhere, or do I need to contact the seller for a refund please?

Files missin:
"Setup cannot copy the file"
atmfd.dll
driver.cab
dx8vb.dll
gm.dls
mswdat10.dll
oembios.bin
setupdll.dll
p3.sys
ks.sys
par1ort.sys
ndisuio.sys
processr.sys
mshtm1.dll
amdk6.sys
amdk7.sys
crusoe.sys
msjet-40.dll
msxm13.dll
nic1394.sys
ntfs.sys
pid.dll
sonycom.sys
sp1.cab
tanmp.sys
wzcsvc.dll
msh263.dll
usbintel.sys
nturn1pa.exe
moul1ass.sys

Thanks for any advice.When you bought the computer, it didn't have any OS on it?

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.One other thing that needs to be clarified...

Did you just buy the software, or the PC and the software together?

If you just bought the software...and not the PC, you'll have to remember that the software is proprietary for that computer only....and cannot be redistributed as "stand alone" software.  Software packaged with another computer is solely for that computer and is OEM software.

If this auction house sold you this software without any hardware...then they may be breaking the law.  At least, from what I understand about the law in the US...not the UK.

If you want to install Windows XP on your own computer...you may want to purchase a legal retail version of the software for installing on your own PC.

For hard drive diagnostics...Maxtor's PowerMax software should be able to be used on most brands of hard drives.  Another would be Hitachi's Drive Fitness Test.Thanks for the info. I am working though it and will report back.
I purchased the computer as a spare in case of problems with my main one. It came from a boot fair (Yeah I know, "bad idea"). On start up I found it had basic WIN XP Pro. Tried to install service pack 1a and it came up with illegal system so can't install notice. I thought the easy option was to purchase a legal disk (Genuine ones, not copies, are legal over here to resell.) and install it. Computer shop disk about £90, auction price, £30, and being terminally skint I went for the auction one. Still I have LEARNT something. I did not realise that the OS Disk was machine specific. (EXPENSIVE lesson!) 
As said, I will report back after working through the info. Thanks for the advice.Dimness must be upon me. Honest I have not touched the Southern Comfort! But I am getting no where!
I tried downloading the 1st diagnostic tool, but it says "Does not support ATA" which, according to PC Wizard, mine is. (Seagate).
Powermax does not give an option (That I can see) of creating a CD, and the computer with problems does not have a F/D drive. I am going to download it on another computer and see if I can transfer it from F/D to CD?
Anything else I can try please?
I have looked carefully at the WIN Home CD packaging, but there is nothing on it to say it is for use with one brand of computer. Though it does have "OEM Product" on it which from what you have posted I guess is the problem.See if this software will work for you:  MaxBlast 5Thanks. I tried the link but on XP just got:

Error 404--Not Found
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.5 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.
Try Here...If that doesn't work...Try this link:  http://www.seagate.com/www/en-us/support/downloads/maxtor_desktop/Howdy Glitch ! !Hey, bud!Thanks again for the replies. I have downloaded Patio's link and created a bootable media disk. But I am a bit confused about this. (Easy to confuse me. Just put me in a round tower and say, "Stand in the corner"!) The XP Home disk boots the system and starts to install, but will not install the files listed above. How do I use Maxtor to get it to install these files please?  Quote

(Easy to confuse me. Just put me in a round tower and say, "Stand in the corner"!)