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Solve : XP Shutdown/Restart Issue? |
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Answer» I see that the shutoff/restart by itself issue is fairly common, mine has been doing it for sevearl days. I've been through the troubleshooting from this website, starting with changing the startup & recovery option of auto restart on errors, but it STILL does it. The hardware is seated properly and I haven't added anything new or updated any drivers recently, virus & spyware is clean and it even does this in safemode. It seems to run best in bios mode. The most recent software I installed is AOL's instant messenger which annoyingly auto-installed and defaulted my browser to the AOL browser and I don't have AOL. I'm at the end of my troubleshooting knowledge and I guess now I'm hoping a format (unfortunately) and a clean install of XP will take care of this. But how in the world do you install the clean OS when it won't run LONG enough? :-?First you check your power supply. No point doing a fresh install if the power supply is going bad. You could even try plugging your PC into a different socket. See if that helps. I'd venture a guess that your power supply is the problem.The fact that the machine reboots in Safe Mode points to an overheating problem. However, this may not be the case. What tools disd you use for the AV/malware scans?Thanks guys, I would hope it's not the power supply, it's only about a year or 2 old. I monitored the temp in the bios for about an hour and it didn't go above 52C. I used etrust for the av & pest patrol spyware, plus I used adaware after, then I used tweaknow for a registry scan. I noticed in the event viewer numerous errors for a file extension True Vector Services and iamdb.rdb, so I uninstalled the etrust firewall because I found out it was linked to those. The funny thing is it can work for a few days just fine and then start this whole shutoff thing again. When it shuts off it acts as if the plug was pulled and after 1 or 2 MINUTES it turns itself back on and reboots. In the bios screen it doesn't do the shutdown thing. This is by far the weirdest thing I've seen a pc do. I really appreciate the help!It depends on the maker of the supply as well as the current and what all is loaded on that machine. What is the make and model# as well as the reported wattage.I opened the case and there is no markings at all to tell me the make or power of the ps. I'm not sure how to tell the wattage of the ps either, but thinking back I thought I bought a 450w but I could be wrong, it could be 350w. |
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