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Solve : XP Startup Help?

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Hey Guys new here. Looks like a great site. Sorry if this has been asked/answered before, but I did search.

I am running XP Pro SP2. I turn the comp on, all is fine, it loads the desktop and taskbar (with only the time in the sys tray). The desktop is frozen with no icons working. I drag the mouse into the taskbar and it goes to just a loading sign.

I have worked out a way to fix this by hitting Ctrl Alt Del and clicking the Processes tab, finding "explorer.exe" in the list and ending that process. I then click File, New, and start explorer again.

The comp then runs normal, but some programs will only work once after installation. For eg. I install Nero, open it, burn stuff, close it, next time i go to open Nero it doesn't work (Send error report/Don't send).

Help anyone?

Let me know if you need more info.

Cheers,

Kenny

Do you have an antivirus that is up to date? Have you had any virus's in the past on this system that may have affected the registry? I'd look at rebuilding the OS from scratch after backing up your data.Go to Start/Run and type in SFC /scannow and hit Enter...have your XP SP2 CD handy as it will ASK for it.
Let it run to completion and re-boot... Quote from: patio on April 16, 2007, 06:48:40 AM

Go to Start/Run and type in sfc /scannow and hit Enter...have your XP SP2 CD handy as it will ask for it.
Let it run to completion and re-boot...
Ok I did that...

Didn't work.Repair Install of XP

I suggest printing it out before you get started and reading thru it to get familiar with the process...

If done properly it should retain your programs and data but backup what is critical just in case...I failed to mention that i've formatted my drive 100000 times now and re-installed windows. Still does it.

All my data is on a seperate hard drive so its pretty simple not having to back up and all.So you have REINSTALLED the OS? Do you have a genuine Windows XP CD?

B. Quote
Go to Start/Run and type in sfc /scannow and hit Enter...have your XP SP2 CD handy as it will ask for it.
Let it run to completion and re-boot...

Do you give this advice to everyone?

Anyway, kenny87, you could System Restore to before you installed SP2, and then install it again. But only do this if you can't find any other solution.There is a likey chance it being a corruption within the components of explorer.exe from what i can tell. I sorted out something similar last week for someone. However they were getting an error message and the task bar and icons were not appearing. That was an explorer issue which in this case was http://support.microsoft.com/kb/914222

I would start looking at expanding the files off the original CD at the COMMAND prompt in safemode and replacing the ones you have to be certain if it is or is not explorer related especially if you are stopping the explorer service...which should drop the desktop anyway. Quote from: Dark Blade on April 19, 2007, 02:04:15 AM
Quote
Go to Start/Run and type in sfc /scannow and hit Enter...have your XP SP2 CD handy as it will ask for it.
Let it run to completion and re-boot...

Do you give this advice to everyone?


As a matter of fact no i do not...only when it may be an appropiate solution to the problem listed.

Why do you ask ? ?Because the last 3 topics when I saw you in them, you wrote that advice (excpet without the Service Pack CD).

And kenny87, are you still with US?What made you such an expert all of a sudden? Quote from: Dark Blade on April 20, 2007, 12:19:08 AM
Because the last 3 topics when I saw you in them, you wrote that advice (excpet without the Service Pack CD).

And kenny87, are you still with us?

OK i'll take a back seat on this one... i look forward to seeing you solve his dilemna.Yeh i'm with ya's. What do I do I think there are some malware or virus in your system, you may run some anti-virus software to scan your system. E.g Kaspersky.

Edited by Moderator: In the interest of user security, we don't allow remote help. Also, this is a borderline ad.


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