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Solve : "unsupported cartridge" message?

Answer» <html><body><p>I have a Canon BJC-2000 with a Windows XP system. It was printing fine but when I tried a "Canon compatible color cartidge" the colors were way off (too green). So I removed it and got Canon 21 cartridges (color and black) and <a href="https://interviewquestions.tuteehub.com/tag/pout-603575" style="font-weight:bold;" target="_blank" title="Click to know more about POUT">POUT</a> them in the same Canon BCI-21e holder (which also has the printheads) but now i get the message onscreen "<a href="https://interviewquestions.tuteehub.com/tag/unsupported-7720137" style="font-weight:bold;" target="_blank" title="Click to know more about UNSUPPORTED">UNSUPPORTED</a> cartridge BCI-23--replace with BCI-21e"!!! Any time I try to <a href="https://interviewquestions.tuteehub.com/tag/print-21288" style="font-weight:bold;" target="_blank" title="Click to know more about PRINT">PRINT</a> something, even a test page, it doesn't print.<br/><br/>I tried resetting the printer, reinstalling the driver, soaking the printhead in a bit of water and wiping it off with a paper towel. Still "Unsupported cartridge"--but it's the right cartridge!<br/><br/>Sometimes i get "cannot <a href="https://interviewquestions.tuteehub.com/tag/communicate-924555" style="font-weight:bold;" target="_blank" title="Click to know more about COMMUNICATE">COMMUNICATE</a> with printer."<br/><br/>ANY SUGGESTIONS? THANK YOU<br/>LewisMy kids used to have printers of that exact same model #. If it helps both were ruined by using "compatible" cartridges. I could never get them to work correctly after that.<br/><br/>You can uninstall and reinsall the drivers (be sure and download the latest ones from Canon, rather than using the original CD as that came out loooong before XP.<br/><br/>I tried deleting and reinstalling the driver several times and finally after a few times it worked and things are back to norma. I'm only using Canon cartridges in this printer from now on.<br/>THANK YOU!<br/>LewisI'm glad you are back up and running. I think "el cheapo' cartridges (at least those ones) clogged the ink <a href="https://interviewquestions.tuteehub.com/tag/jets-1061598" style="font-weight:bold;" target="_blank" title="Click to know more about JETS">JETS</a>, whereas Canon products never cauased any problems. Thanks for posting back!</p></body></html>


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