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Solve : Vista - Strange PopUp? |
| Answer» <html><body><p>I get this weird popup. It is not related to me surfing the web because it can popup when I don't have a browser open. I have used SpyBot and SpywareBlaster and everything looks good on that <a href="https://interviewquestions.tuteehub.com/tag/end-239295" style="font-weight:bold;" target="_blank" title="Click to know more about END">END</a>. I am unable to close this, I have to crtl.alt.delete to end it. I tried viewing source to gather some info but I am unable to get a right-click menu. I think I recall finding some article about getting a popup like this one in reference to Internet SignUp so I am not sure if that is what this is related to.<br/><br/> Nice Desktop Wallpaper. <br/><br/>What is the process called in Task Manager?<br/><br/>Do you remember downloading/installing/running anything before this happened?Thanks, got it from interfacelift<br/><br/>It's been going on for so <a href="https://interviewquestions.tuteehub.com/tag/long-537592" style="font-weight:bold;" target="_blank" title="Click to know more about LONG">LONG</a> that I don't remember when it started happening. I know it started a little after I had just gotten my laptop from about 8 months ago.<br/><br/>I am unsure how to tell which process is the one in relation to the popup.It looks like something is trying to use internet. It may be bad "something".<br/><br/>Download HijackThis:<br/><a href="http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download">http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download</a><br/>Click on <strong>Download HijackThis Installer</strong><br/>Post HijackTHis log.Here is my log:<br/>Logfile of Trend Micro HijackThis v2.0.2<br/>Scan saved at 10:50:09 PM, on 7/26/2008<br/>Platform: Windows Vista (WinNT 6.00.1904)<br/>MSIE: Internet Explorer v7.00 (7.00.6000.16609)<br/>Boot mode: Normal<br/><br/>Running processes:<br/>C:\Windows\system32\taskeng.exe<br/>C:\Windows\system32\Dwm.exe<br/>C:\Windows\Explorer.EXE<br/>C:\Program Files\Synaptics\SynTP\SynTPStart.exe<br/>C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe<br/>C:\WINDOWS\RtHDVCpl.exe<br/>C:\Program Files\Intel\Intel Matrix <a href="https://interviewquestions.tuteehub.com/tag/storage-11586" style="font-weight:bold;" target="_blank" title="Click to know more about STORAGE">STORAGE</a> Manager\IAAnotif.exe<br/>C:\Program Files\HP\QuickPlay\QPService.exe<br/>C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe<br/>C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe<br/>C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe<br/>C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe<br/>C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe<br/>C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe<br/>C:\WINDOWS\System32\hkcmd.exe<br/>C:\WINDOWS\System32\igfxpers.exe<br/>C:\Program Files\HP\HP Software Update\hpwuSchd2.exe<br/>C:\Program Files\Alwil Software\Avast4\ashDisp.exe<br/>C:\WINDOWS\ehome\ehtray.exe<br/>C:\Program Files\Windows Media Player\wmpnscfg.exe<br/>C:\Windows\system32\igfxsrvc.exe<br/>C:\Windows\ehome\ehmsas.exe<br/>C:\Program Files\Synaptics\SynTP\SynTPEnh.exe<br/>C:\Program Files\Mozilla Firefox\firefox.exe<br/>C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe<br/>C:\Program Files\Hewlett-Packard\SDP\hpsdpapp.exe<br/>C:\Windows\system32\SearchFilterHost.exe<br/>C:\Program Files\Trend Micro\HijackThis\HijackThis.exe<br/>C:\Windows\System32\mobsync.exe<br/><br/>R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop">http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = <a href="http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop">http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = <a href="https://go.microsoft.com/fwlink/?LinkId=54896">http://go.microsoft.com/fwlink/?LinkId=54896</a><br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = <a href="http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop">http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop</a><br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = <br/>R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = <br/>R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = <br/>O1 - Hosts: ::1 localhost<br/>O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)<br/>O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll<br/>O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)<br/>O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll<br/>O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll<br/>O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)<br/>O2 - BHO: Windows Live Sign-in <a href="https://interviewquestions.tuteehub.com/tag/helper-1018104" style="font-weight:bold;" target="_blank" title="Click to know more about HELPER">HELPER</a> - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll<br/>O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)<br/>O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll<br/>O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe<br/>O4 - HKLM\..\Run: [SMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe<br/>O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe<br/>O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe<br/>O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"<br/>O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start<br/>O4 - HKLM\..\Run: [OnScreenDisplay] C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe<br/>O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe<br/>O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe<br/>O4 - HKLM\..\Run: [WAWifiMessage] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe<br/>O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"<br/>O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe<br/>O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe<br/>O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe<br/>O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe<br/>O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe<br/>O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe<br/>O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe<br/>O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')<br/>O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')<br/>O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')<br/>O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html<br/>O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html<br/>O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html<br/>O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html<br/>O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JR1916~1.0_0\bin\ssv.dll<br/>O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JR1916~1.0_0\bin\ssv.dll<br/>O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html<br/>O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html<br/>O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html<br/>O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html<br/>O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html<br/>O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html<br/>O9 - Extra button: AIM (R) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe<br/>O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll<br/>O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll<br/>O13 - Gopher Prefix: <br/>O17 - HKLM\System\CCS\Services\Tcpip\..\{8E227E57-809E-4EBF-B519-DCDEB0D158AC}: NameServer = 24.158.63.28,24.158.63.29<br/>O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe<br/>O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe<br/>O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe<br/>O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe<br/>O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe<br/>O23 - Service: Com4Qlb - Hewlett-Packard <a href="https://interviewquestions.tuteehub.com/tag/development-238640" style="font-weight:bold;" target="_blank" title="Click to know more about DEVELOPMENT">DEVELOPMENT</a> Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe<br/>O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe<br/>O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe<br/>O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe<br/>O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe<br/>O23 - Service: QuickPlay Background Capture Service (QBCS) (QPCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe<br/>O23 - Service: QuickPlay Task Scheduler (QTS) (QPSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe<br/>O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe<br/>O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe<br/><br/>--<br/>End of file - 9392 bytesThe log is clean.<br/>Open HJT, and checkmark:<br/>- O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe<br/>Click "Fix checked". <br/>This is unnecessary startup.<br/>It occasionally calls home, and it may be possible culprit.<br/>Restart computer.<br/></p></body></html> | |